FT Customer Service Leader
Food Lion
Category/Area of Expertise: Retail Operations
Job Requisition: 491001
Address: USA-WV-Inwood-130 Duella Drive
Store Code: Store 02257 Front End (5118378)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
Job Requisition: 491001
Address: USA-WV-Inwood-130 Duella Drive
Store Code: Store 02257 Front End (5118378)
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service. DUTIES AND RESPONSIBILITIES • Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Avoid personal conversations with other associates when customers are present
• Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure work station and front end area of the store has a neat and clean presentation
• Maintains proper knowledge of all sales associate register functions and Front End accounting services
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Performs the task of the customer lead as needed to ensure service standards are maintained
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Is courteous and helpful to other associates
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned\
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the FT Customer Service Leader in Inwood, WV vacancy
- ...since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. Primary Purpose: To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer...SuggestedWork at officeFlexible hours
- At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates ...SuggestedWork experience placement
- Retail Operations Job Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82... Food LionSuggested
$14.75 - $15.25 per hour
...Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shift- ...Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Supervisor. Position... ...contractor personnel assigned to the contact center support services, ensuring seamless execution of customer service operations in accordance with the contract's...SuggestedContract workFor contractorsWork at officeLocal area
- ...goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell Inwood in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should...Full timePart timeCurrently hiringImmediate startShift work
$20 - $21 per hour
...Veterans we hire every day! SUMMARY The Material Planning Coordinator II is responsible for providing information and guidance to our customer's personnel regarding the operation of the cross dock. The position may be located at the customer's site and will schedule...Hourly payWeekly payImmediate startMonday to FridayDay shift$16 - $35 per hour
...Hilton is seeking a Front Desk Supervisor to oversee front desk operations and ensure guests receive excellent customer service throughout their stay. The Front Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles...Hourly payFull timeShift workNight shiftAfternoon shift- ...Saints Bay, LLC, and a Federal Government Contractor industry leader, is seeking a Call Center Quality Manager. Position... ...performance monitoring functions for the contact center, ensuring all customer service operations meet the stringent standards outlined in the...For contractorsWork at officeLocal areaImmediate start
$15 - $17.05 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A... ...Passion for helping and serving others (customers and fellow team members); A desire to... ...all communities. Our values of quality, service, and cleanliness continue to guide us. We...Hourly payLocal areaFlexible hoursShift work$15.5 per hour
...our Teammates first, we ensure delighted customers, successful car washes, and exciting... ...us! About the Role: As a Customer Service Lead at GO Car Wash, you’ll be stepping... ...serving as the manager on duty when our Team Leaders, AGMs, or GMs are not present. You will...Hourly payWork experience placement$16 - $18 per hour
...own our front office. THE ROLE You are the first voice a customer hears and the person who keeps every job moving from the first... ..., not the first. Prepare and send estimates for cleaning services (carpet, upholstery, tile, air duct) and coordinate documentation...Hourly payWork at officeMonday to Friday- ...our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it... ...religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical...Work experience placementLocal areaShift work
$1,804 - $2,033 per week
Registered Nurse Pay: $1,804.00 to $2,033.00 weekly Assignment Length: 13 Weeks Schedule: 5x8-Hour 08:00 - 16:30 Openings: 2 Start Date: 08/24/2026 Experience: 1 year Facility Info: Log in to view details Charting System: Epic We'll work with you to build the healthcare...$21 - $28.3 per hour
...Store 6902 - Martinsburg, WV 25403 Full time JR121701 As a Customer Service Supervisor (CSS) , you are a motivated leader who plays a key role in supporting store operations. You’ll work side-by-side with peer supervisors and store leaders to deliver excellent...Hourly payFull timeLocal areaFlexible hoursShift work$21 - $28.3 per hour
...Customer Service Supervisor As a Customer Service Supervisor, you are a motivated leader who plays a key role in supporting store operations. You'll work side-by-side with peer supervisors and store leaders to deliver excellent customer service, boost sales, and keep...Hourly payLocal areaFlexible hoursShift work$25 - $50 per hour
Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Bunker Hill. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training...Shift workNight shiftWeekend work- OneSource EHS, LLC is seeking an On-Site Safety Specialist to implement, monitor, and enforce HSE programs across active construction projects. The role acts as a liaison between the HSE team and field operations, spending ~90% of time in the field to promote a strong safety...
$22.5 per hour
...Property Management Company is a dynamic and growing leader in residential and commercial property management,... ...of Excellence: We are professional, customer-centric, and driven to deliver high-quality service every day. Every team member is vital to our success...Temporary workWork at office$23.93 - $24.49 per hour
Job Title Location 5061 Tabler Station Road, Inwood, WV, 25428, United States Base Pay $23.93 - $24.49 / Hour Job Category Stores Employee Type TM FT Description Name Store #73 Phone (***) ***-**** Rutter's- ...Charles Town, WV is seeking a Server Assistant to welcome guests and seat them using the Table Management System, while assisting the service team to ensure every guest leaves happy. The role emphasizes friendly guest interaction, accurate order handling, and maintaining a...
$2,040 per month
Registered Nurse - Case Management - Travel | Winchester, Virginia Estimated Weekly Pay: $2040.00 Start Date: 08/24/2026 | Duration: 13 Weeks Shift: 5 x 8hr Days Job Details AHS Staffing is seeking a qualified...Hourly payWeekly payDaily paidFlexible hoursShift work- Horizon Goodwill Industries in Shepherdstown, WV is seeking a Store Processor to meet the store's production goals by pre-sorting, quality sorting, hanging and tagging merchandise for the sales floor. You will receive donations, determine saleable items, maintain cleanliness...Full timeShift work
$300 per month
...Coordinator is responsible for ensuring smooth and efficient operations of all therapy front desks including providing excellent customer service to all people who interact at the front desk. The Front Desk Coordinator is responsible for ensuring that all front desk...Work at officeImmediate start$24 - $43 per hour
...assigned other health plan populations as needed. This position is responsible for completing Health Risk Assessments, Individualized Service Plans and linking members to needed services to ensure that the members are receiving the healthcare they need. Members worked...Hourly payMinimum wageFull timeWork experience placementLocal areaRemote workWork from home- ...care procedures and standards, within the scope of environmental service. ~ Departmental training. ~ Ability to make independent... ...delivered exceptional, person-centered post-acute care. A national leader operating more than 105 skilled nursing and long-term care...Full timeWork at officeFlexible hours
- About the RoleThe Multi-Office Leader, known internally as an Area Experience Leader, leads a portfolio of 4-6 retail offices and is... ...with excellence by setting clear expectations for consultative service, operational execution, team performance, and business results....Work experience placementSeasonal workWork at officeNight shiftAfternoon shift
- ...team. The role supports cocktail servers and bartenders, ensuring timely beverage service and a clean, organized bar area. A welcoming, professional demeanor helps deliver ACES-level customer experiences to guests in a fast-paced setting. Applicants must be at least 21...
$19 - $32 per hour
...Walmart Supercenter #1406 2350 S PLEASANT VALLEY RD, WINCHESTER, VA, 22601, US Job Overview Entertainment associates greet customers on the salesfloor and offer them assistance. They are tech savvy and recommend merchandise based on customers' wants and needs. They...Hourly payMinimum wageFull timeTemporary workPart timeShift work- ...each geographic area is led by a Market Leader. Reporting to the ML are Area Directors,... ...75 staff members to ensure a top-quality service experience for our guests. Essential Duties... ...that team members are providing great customer service. Taking ownership for the business...Flexible hoursShift workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to FT Customer Service Leader. Be the first to apply!
Related searches
- customer Inwood, WV
- customer satisfaction Inwood, WV
- customer support Inwood, WV
- customer service Inwood, WV
- client service professional Inwood, WV
- client service Inwood, WV
- customer relations Inwood, WV
- customer service position Inwood, WV
- customer service opportunity Inwood, WV
- remote online customer service Inwood, WV





