Gap Inc. Sr Manager, Learning Experience - Banana Republic Stores

About Gap Inc.

At Gap Inc., we create culture as much as we create clothes. Our ambition is to become a high-performing house of iconic American brands that shape culture.

Our portfolio-Old Navy, Gap, Banana Republic, and Athleta-each brings a distinct point of view to how we show up in the world and serve our customers.

Old Navy democratizes style with quality and value for all. Gap champions originality through essential pieces that celebrate individuality. Banana Republic is rooted in a spirit of discovery, creating modern pieces inspired by craftsmanship and travel. Athleta champions the Power of She through confidence, strength, and movement.

We're driven by a shared purpose: to bridge gaps-between people, perspectives, and possibilities-to create a better world.

We're building a team that performs at a high level-people who think boldly, take ownership, and turn ideas into impact. If you're ready to learn fast and help shape what's next, you'll fit right in.

About the Role

As a Sr. Manager of Learning Experience supporting Banana Republic Stores, you will design and deliver learning solutions that build capability and empower store teams and leaders to achieve business goals. Using an insights-driven approach, you will create experiences that strengthen performance and elevate how teams deliver seamless, customer-centered experiences.

Reporting to the Director, Enterprise Learning Experience within the Talent Management function, you will serve as a strategic partner to senior leaders and field teams, translating business priorities into impactful learning strategies. You will collaborate closely with HR and operations to address evolving needs, strengthen capability, and continuously improve how learning drives performance across the field.

What You'll Do

• Design and implement learning experiences that build capabilities for Banana Republic store leaders and teams, aligned to business priorities, brand goals, and talent strategy
• Partner with senior leaders, HR Business Partners (HRBPs), and Talent Partners (TPs) to assess capability needs and translate business priorities into impactful learning solutions
• Act as a strategic learning consultant, connecting business outcomes to capability development and driving a high-performance store workforce
• Collaborate with store operations and cross-functional partners to ensure seamless implementation and adoption of learning programs
• Facilitate instructor-led training (ILT), leader-led learning, and blended modalities to strengthen customer experience, operational excellence, leadership, and functional skills
• Support the development, delivery, and ongoing evolution of functional competencies and skills training
• Lead end-to-end execution of learning initiatives, including project planning, timelines, resources, and communication across multiple programs
• Operate as a scrum master across initiatives, ensuring alignment, transparency, and progress against priorities
• Lead Train-the-Trainer (T3) sessions and provide guidance to enable consistent, high-quality delivery across stores
• Measure learning impact through KPIs and insights, using data to continuously improve solutions and support enterprise transformation and change efforts
• Partner with external vendors to deliver learning solutions that address diverse learner needs across roles and career stages

Who You Are

• Expertise in designing, delivering, and evolving learning solutions that build capability and drive business outcomes in a retail or customer-centric environment
• Proven ability to translate business priorities into impactful learning strategies that support performance and talent development
• Strong facilitation and communication skills, with the ability to engage and influence store teams and leaders at all levels
• Demonstrated leadership of complex learning initiatives end-to-end, including project planning, execution, and stakeholder alignment
• Analytical and results-driven, using data, insights, and feedback to measure impact and continuously improve learning solutions
• Ability to partner effectively across HR, operations, and business leaders to align learning with talent and business strategies
• Proficiency with Learning Management Systems (LMS), instructional design tools, and modern learning technologies

Benefits at Gap Inc.

• Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*
• See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $155,500 - $202,200 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.