Leasing Consultant

Job Description

Job Description

About Our Company

F&W Properties is a family-owned and operated business with a rich history rooted in hard work, humility, and dedication to the community. Since our beginnings in the late 1960s, we’ve grown into a cornerstone of quality multi-family living in Columbus, managing nearly 900 units and partnering in additional locations across Ohio and Texas. Guided by our philosophy that "Good people deserve great homes," we are committed to fostering a supportive and collaborative workplace where employees take pride in their work and make a meaningful difference in people’s lives. Join us and become part of a team that values excellence, growth, and community impact.

Why Join Us?

F&W Properties offers a collaborative, family-oriented environment that prioritizes flexibility, independence, and professional growth. Employees enjoy the opportunity to work on high-impact projects, develop innovative processes, and contribute to the company’s success in a meaningful way.

Position Overview:

The Leasing Consultant plays a key role in managing leasing activities and supporting financial and operational performance across the property portfolio. This position works closely with property managers and internal teams to ensure accurate lease processing, timely reporting, and effective communication with prospective and current tenants.

Key Responsibilities:

• Serve as the primary point of contact for prospective tenants via phone, email, and online inquiries through AppFolio and other platforms.
• Manage and track leads within AppFolio, ensuring timely follow-up and consistent communication.
• Qualify prospects and match them with appropriate properties based on needs, preferences, and availability.
• Coordinate and schedule property tours with on-site staff or provide virtual leasing support when applicable.
• Respond promptly and professionally to all leasing inquiries, maintaining a high level of customer service.
• Process lease applications within AppFolio including screening, verification, and document preparation.
• Prepare and distribute lease agreements and related documentation through AppFolio.

Required Skills & Qualifications

• Minimum of 1–2 years of experience in leasing, property management, inside sales, or customer service.
• Self-motivated with the ability to work independently in an office-based setting.
• Strong written and verbal communication skills, with the ability to build rapport remotely.
• Proficiency with Microsoft Office and CRM/property management systems.
• Professional demeanor with a strong customer service orientation.

Preferred Qualifications

• Previous experience in residential or commercial property leasing.
• Familiarity with local rental market trends and fair housing regulations.
• Bilingual skills a plus (depending on property location).
• Hands-on experience with AppFolio strongly preferred.
• Experience with online marketing and social media promotion.

Work Environment:

• Onsite in a casual, dog-friendly office in Columbus.
• Monday through Friday, 9:00 am - 5:00 pm

What we offer:

• $23-26 / hr, paid biweekly
• Bonus opportunities
• Medical, Dental, and Vision insurance.
• 401(k) with employer match
• PTO
• Company-paid life insurance
• Short-term and long-term disability options

Take this opportunity to join a growing and dynamic team, helping shape the future of F&W Properties!

 

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