Content Coordinator

Payrate: $30.00 - $32.00/hr.


Summary:
This role sits at the intersection of content strategy, visual design, data analytics, and customer insight. The ideal candidate combines exceptional visual judgment with strong analytical capabilities to identify content patterns, evaluate performance trends, uncover opportunities, and recommend curation strategies that improve customer engagement, satisfaction, and business outcomes.


Responsibilities

• Content Strategy & Curation: Curate and optimize content collections across 365 experiences, ensuring customers receive the most relevant, engaging, and high-performing content. Evaluate content quality, design effectiveness, relevance, diversity, and customer value across multiple content types and product surfaces. Identify gaps, opportunities, and emerging trends to inform future content investments and curation priorities.
• Data Analysis & Insights: Analyze content performance metrics, customer engagement signals, experimentation results, and usage trends to understand what drives successful customer outcomes. Synthesize large datasets into clear recommendations that influence content strategy, business decisions, and product priorities.
• Experimentation & Optimization: Partner with cross-functional teams to define, execute, and evaluate content experiments. Design and assess experimentation frameworks that measure content effectiveness and customer impact.
• Visual Quality & Design Excellence: Apply strong visual design judgment to assess content quality, composition, storytelling, usability, and customer appeal. Evaluate content through both creative and analytical lenses.
• Storytelling & Stakeholder Influence: Transform complex data findings and content insights into compelling narratives for leadership, product teams, designers, and content partners. Drive alignment across stakeholders by communicating the business impact of content investments and curation decisions.

Qualifications

• Bachelor's degree in Design, Communications, Data Analytics, Marketing, or a related field.
• 5 years of experience in content strategy, content curation, product strategy, design research, or a related discipline.
• Demonstrated experience analyzing data and translating insights into recommendations that drive business or customer outcomes.
• Hands-on experience using CMS tools to curate, organize, and publish content collections.
• Strong understanding of visual design principles, content quality evaluation, layout composition, and customer-centered design.
• Experience working with dashboards, performance metrics, reporting tools, and data visualization techniques.

Skills

• Experience supporting digital content ecosystems, content marketplaces, creative platforms, or productivity software products.
• Experience with experimentation methodologies, testing frameworks, or customer engagement analytics.
• Familiarity with AI-powered content experiences, personalization systems, recommendation engines, or content discovery platforms.
• Experience partnering with design, content, product, and business stakeholders.

Pay Transparency: The typical base pay for this role across the U.S. is: $30.00 - $32.00 /hour . Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law.


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