Certified Medical Assistant/Patient Representative

Role Summary The Medical Assistant Patient Representative professional is responsible for all aspects of being the representative for the Patient. Supports and promotes the vision, mission, and strategic plans of Methodist Health System. Hours & Schedule Hours of Work: 40 hours per week Days of Week: 5 days Work Shift: (not specified) Qualifications Bachelor’s degree in Human Resources, Business Administration or related field Graduation from an accredited program for medical assistants. National/Registered Medical Assistant Certification Valid Basic Life Support Certification 2 or more years of professional medical assisting in a practice setting preferred. Strong proficiency using Microsoft Office products Strong oral and written communication skills Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment Responsibilities Communicate clearly and openly Build relationships to promote a collaborative environment Be accountable for your performance Always look for ways to improve the patient experience Take initiative for your professional growth Be engaged and eager to build a winning team Maintains strict patient confidentiality, and will use complete discretion when discussing patient information. May perform intramuscular, intradermal of subcutaneous injections. With complete documentation. Assists physicians in providing nursing care to patients in accordance with clinic policies and procedures. Takes patient history and vitals. Performs general nursing duties as appropriate within the licensure and state guidelines. Conforms to OSHA Regulations and Precautions Demonstrates an extensive working knowledge and practice of infection control procedures. Cleans and disinfects all instruments and maintain QA reports for the autoclave. Assist in Rx refills via Fax, E-Rx or phone calls and updating in the patient medication module Responsible for unpacking and maintaining medical supplies and vaccines and keeping supply closet organized. On a monthly bases check for expired medication. Keeping appropriate documentation and disposal. Prepare FMLA forms and various documents that come in for physician review and signature. IE: Home health, prescription pre certs Benefits & Recognition Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025 #J-18808-Ljbffr Dallas Center United Methodist