Lead, IT Applications

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Technical Lead serves as a technical point of contact within Supply Chain IT for project development initiatives and multiple end-user groups with a focus on Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).
This role is responsible for:
1. Interpretation of functional and Non-functional requirements
2. Technical solutions including design, patterns and understanding system architecture
3. Coordinate with the development teams, cross functional teams and vendors
4. Stability and health of solutions delivered
5. Support production issues where applicable

The base salary range for this role is $114,300 - $195,000. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Lead technical teams, including portfolio/cross-functional and vendor teams

• Interact with Business partners to understand their needs; perform feasibility

• Hands on with code reviews and unit testing

• Support system integration testing and user acceptance testing

• Design interfaces, applications and reports

• Visualize what-if scenarios/potential failures and ensure adequate monitoring and notification is in place as part of the solutions built

• Generate/ensure documentation for all work completed

• Clear understanding and implementation of performance and scalability testing

• Analyze and research to identify the best technical solution to a business problem
o Configure, develop and modify IT applications

• Problem solving including database/ application/UI performance tuning

• Deploy packages progressively through development, staging and production environments

• Understand department policies with regards to warranty period support and assist production support team with troubleshooting and de-bugging of production issues as needed

• Understand and follow SDLC standards

COMPETENCIES:

People

• Building Effective Teams

• Developing Talent

• Collaboration
Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict
Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

With particular emphasis on the following specific position-related competencies:

• Java, Spring, .Net Frameworks

• Oracle/SQL server Databases

• Database Administration knowledge is a plus

• WMS Knowledge

• Splunk, Dynatrace, TOSCA, HP Performance Center

• REST API, Mulesoft Integrations

• Experience in Angular/ User interface development

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Minimum 8 years of proven experience as a technical Analyst/Lead in the Supply Chain and/or Retail IT field

• Bachelor's Degree in business, IT or any related field

• Proven knowledge in distribution center operations and processes

• Experience with Warehouse Management/controls Systems

• Knowledge of Microsoft Visio, Word, Excel and PowerPoint

• Good written and oral communication skills

• Hands on application development experience

• Hands on performance testing/tuning, test automation tools

• Hands on experience in REST API, SOAP based API, MuleSoft is a plus.

• Experience working with IT Monitoring and Change Management tools

• Intermediate to Expert SQL (Database Administration knowledge is a plus)

• Understands database structures and data flow diagrams (DFD)

• Experience working closely and effectively in a mix of business, technical, and architectural teams to accomplish a goal

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.
Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
Consistent timeliness and regular attendance
Vision requirements: Ability to see information in print and/or electronically
This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-Hybrid

SUPERVISORY RESPONSIBILITIES:

This job does not have direct supervisory responsibility.

DISCLAIMER:

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.