Retail Sales Leader

Overview About PHOENIX PHOENIXRetail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at and About Bonobos Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at Our Guideshops are in real life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before. Guideshop Name The Village Responsibilities and Qualifications Bonobos is seeking a Lead Guide, otherwise known as a Retail Sales Leader, in our Guideshop. A Lead Guide is our version of a retail sales leader who is customer-obsessed, fit-focused, incentive-driven, and a sales powerhouse. Our Lead Guides use their product knowledge to deliver an exceptional customer experience in a unique retail setting. At Bonobos, we offer a best-in-class product assortment that includes a full wardrobe of better-fitting men’s clothing, for every guy, for every occasion, with clothes available to try on at our retail Guideshop locations. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-based store. Don't think traditional retail; what we're building you haven't seen before.

KEY RESPONSIBILITIES

Deliver an exceptional customer experience and maximize personal sales results Coach Guides during scheduled shifts to provide an exceptional customer experience Execute closing and opening Guideshop duties as assigned Act as the leader and take on management responsibilities when the Guideshop Manager is not available Support expense budget, payroll control and procedural compliance for Guideshop

REQUIRED EXPERIENCE & QUALIFICATIONS

Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience Consistently achieve personal and overall store sales goals Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays Knowledge of men’s fashion, fabrics, styles and fit

PREFERRED QUALIFICATIONS (SKILLS AND ABILITIES)

Know or want to learn as much as possible about men’s fashion, fabrics, styles, and fit Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued Are enthusiastic about coaching and mentoring a team and inspired to lead by example Create and ensure a cohesive work environment that inspires engagement Self-motivated and confident in your ability to network and generate leads Strong time management, organizational skills and skilled at written and verbal communication BENEFITS AND COMPENSATION PHOENIX offers a range of benefits to help protect full-time associate’s health and long-term financial security including: Medical, pharmacy, dental and vision coverage 401(k) and Roth 401(k) with Company match Merchandise discount Paid Time Off Parental leave for new moms and dads For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more. Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Full-time and part-time associates may also be eligible to participate in the Bonobos Guideshop Incentive Plan. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate. Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position. An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring, or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. #J-18808-Ljbffr Bonobos