Customer Service Representative
Full-time
Park Core Group
About Park Core Group
Park Core Group provides professional parking management, vehicle flow coordination, and on-site guest support services for commercial properties, event venues, hospitality locations, and residential communities. Our teams focus on safety, organization, and excellent customer service.
Position Summary
We are searching for a dependable and customer-focused Customer Service Representative to support parking operations in Cincinnati. This role assists drivers and guests, answers parking-related questions, and helps ensure smooth and efficient daily operations at assigned locations.
Key Responsibilities
* Assist guests and drivers with parking-related questions and concerns.
* Provide clear directions to parking areas, payment points, and exits.
* Respond to customer inquiries in a professional and courteous manner.
* Support on-site parking staff and supervisors as needed.
* Monitor parking areas to ensure a positive guest experience.
* Follow company policies, safety procedures, and service standards.
Minimum requirements:
Qualifications
* High school diploma or GED required.
* Strong communication and customer service skills.
* Ability to remain professional in fast-paced or high-traffic environments.
* Ability to stand, walk, and work on-site for extended periods.
* Reliable, punctual, and team-oriented.
* Previous customer service or parking experience is a plus but not required.
Benefits
* Competitive hourly pay.
* Paid training and onboarding.
* Flexible scheduling (full-time and part-time shifts available).
* Opportunities for advancement within parking operations.
* Employee recognition programs.
* Health insurance, 401(k), and paid time off may be available based on employment status and company policy.
REQUISITOS
Vacancy posted 3 days ago
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