Family Assistant and House Manager

Job Title 

Family Assistant & House Manager

Location

Burlingame, CA 94010

Employment Type

Full-time, 40 hours per week

Schedule

• Monday–Thursday: 11 AM–7 PM
• Friday: 9 AM–5 PM
• Open to discuss schedule start time flexibility; coverage until 7pm Mon -Thur and until 5pm on Friday is necessary

Flexibility required for occasional schedule adjustments, such as school breaks and special projects.

Compensation

$42–48 per hour, based on experience

Start Date

ASAP

Requirements

• Maintain a smoke-free environment.
• Valid driver's license and verification of a clean driving record with minimal insurance claim history and reliable transportation to/from work. (Option to use a family car for work related driving).
• Highly confident navigating unfamiliar destinations using GPS and comfortable driving efficiently and safely throughout the Millbrae, Burlingame, San Mateo, San Carlos and surrounding areas.
• Enjoy being around and interacting with a family dog (medium labradoodle)
• Candidates are required to be up to date on recommended vaccinations in line with American Academy of Pediatrics and Centers for Disease Control and Prevention guidelines (including COVID-19, influenza, and Tdap), subject to applicable legal accommodations.
• CPR and First Aid certification preferred.

About Our Family

We are a family of four with two parents in demanding careers who commute to San Francisco Monday through Thursday and frequently travel domestically for business. Our boys, 14 and 11, attend different schools in the area and each play multiple competitive sports creating a busy schedule with significant transportation and logistics needs. Our Australian Labradoodle is an important, loving part of our family as well.

When we are home, we want to be fully present with our boys, whether cheering from the sidelines at sporting events, working on school projects, watching family movies, or enjoying time with friends and extended family. We place a high value on family connection and making the most of our time together. 

We also value having a home that feels organized, tidy, peaceful and welcoming. Knowing that our family assistant has been proactive in planning and preparing for the next day, so that we can enjoy our time as a family without stress and distractions is important.

We have a weekly house cleaner and dinner prep service, but we are looking for someone to manage the household day-to-day, anticipate needs and take initiative to keep things organized and tidy while overseeing the boys' routines. Whether we're hosting friends for dinner, welcoming out-of-town family, or gathering for a casual weekend get-together, we enjoy having a space that feels cared for and host-ready.

We're looking for a punctual and reliable person who truly finds joy in supporting others, who shares our values and can help create a home environment where we can be present and focus on our family. We value clear communication and dependability, exceptional attention to detail and ability to follow specific instructions accurately while also using solid judgement when faced with unknowns. We hope to build a long-term partnership with someone who feels invested in our family's success and happiness.

Who You are & What We're Looking For

You are a proactive, dependable, warm, and highly organized professional who naturally notices what needs to be done and takes ownership of it. You take genuine pride in keeping a household organized, tidy, prepared and running smoothly. You anticipate needs rather than waiting to be asked. For example, making sure uniforms are ready for the next day, noticing when groceries or household supplies are running low and restocking them, or quietly resetting the kitchen after a busy morning. You understand that it is the small things, done consistently and thoughtfully, that create a calm, organized, and well-functioning home.

The below describes you:

• You are exceptionally reliable and punctual.
• You are comfortable working independently and managing multiple priorities without constant direction.
• You have excellent attention to detail and can follow specific instructions accurately.
• You use sound judgement and know when to take initiative and when to ask for clarification.
• You are flexible and comfortable adjusting priorities when schedules change or unexpected needs arise.
• You communicate clearly, respectfully and proactively with the parents.
• You are comfortable using technology, digital calendars, GPS, online shopping platforms and other tools to manage household logistics.
• You are a safe, confident driver who can navigate unfamiliar destinations efficiently and calmly.
• You genuinely enjoy being around children and teenagers and can connect with them naturally and in an age-appropriate way. 
• You understand that teenagers need both structure and independence and can provide support without being overbearing
• You bring a positive, solutions-oriented attitude and look for ways to make routines and systems work better.
• You take pride in being a trusted additional set of hands for busy parents.

An important part of this role is helping to keep the family's day moving smoothly, including regular driving for school pick-ups, activities, errands, and appointments. You are a safe, attentive, and dependable driver who understands the importance of punctuality, calm transitions, and making every ride feel secure and easy.

Speaking the language of teenage boys, understanding their moods, interests, and energy levels is one of your key qualities. Whether it's engaging with our 11-year-old after school and keeping him active and off of screens, or keeping our 14-year-old on track while respecting his growing independence, you can connect in a way that feels natural and genuine. This role is not simply about supervision. We are looking for someone who can build trust and rapport with the boys while following the parents' expectations, providing appropriate structure and communicating with us about anything that may require our attention.

You possess the critical thinking skills to anticipate the boys' needs and adjust daily routines accordingly. You'll know that an after school practice requires planning ahead to prepare proper healthy foods to fuel a growing athlete. You'll understand when they may need some extra patience after a tough day at school. You'll be proactive in ensuring that each child gets what they need, whether that's support and structure during homework time, ensuring their sports gear is ready for practices and games, or simply understanding when they need a little space or encouragement.

You are also comfortable collaborating with the family and taking input on what's most important each day. You're adaptable and can shift your focus based on the family's needs, whether it's a last-minute change in plans or prioritizing specific tasks. This balance of initiative and flexibility is key to thriving in this role.

You have an authentic enthusiasm for supporting busy parents in creating a positive and welcoming home environment and you find joy in being an additional set of hands to make things run smoothly. You truly take pride in assisting and supporting the family across a wide array of areas and can take initiative to problem solve on your own. You are eager to become a dependable, long-term member of the family's support system, building meaningful relationships grounded in trust, respect, and a shared commitment to helping the household thrive.

Key Responsibilities:

Family Support

• Pick-ups and drop-offs from school, sports, activities and appointments
• Safely transport the boys and their sports gear to and from athletic facilities
• Supervise and provide homework oversight and support 
• Coordinate playdates, carpools, and activities with other families and guardians
• Prepare backpacks, lunches, clothing/uniforms, snacks, water bottles, sports gear for the next day
• Anticipate the boys' needs around school, sports, meals, and changing schedules
• Provide additional family support during periods of solo parenting
• Optional occasional opportunities to stay overnight with the boys when the parents are traveling

Household Organization & Daily Management

• Perform daily household resets, particularly in the kitchen, commons areas, and bedrooms
• Light daily tidying 
• Bedroom resets, handle dishes, wipe down surfaces, vacuum high-traffic areas
• Create and maintain practical household organization systems
• Prepare the home for the weekly cleaners
• Manage seasonal household transitions, including clothing, decor, and bedding swaps
• Organize donations and coordinate drop-offs
• Prepare the home for guests, gatherings and events
• Pack and unpack for family travel
• Indoor plant care
• Change batteries, light bulbs, smoke detectors, air filters, and similar household items

Grocery, Inventory & Errands

• Monitor household grocery and supply inventory and proactively maintain shopping lists 
• Grocery shop and purchase household supplies, pharmacy items, and other necessities
• Restock pantry, fridge, freezer, and household supplies
• Manage household orders and subscriptions (Amazon/Costco/Target)
• Handle returns, dry cleaning, and other errands
• Assist with gift shopping and gift wrapping
• Manage incoming packages and mail
• Break down boxes and keep recycling organized

Meal Support, Preparation & Planning

• Plan and pack school lunches each day
• Prepare substantial snacks for the boys to have between school and sports practices
• Manage the logistics of prepared meals and organize containers 
• Coordinate with our meal prep service, including providing feedback and assisting with planning and ordering
• Provide light meal preparation assistance, such as baking, simple cooking, washing, chopping, and prepping fresh produce
• Maintain an organized refrigerator and freezer

Laundry & Linens

• Wash, dry, fold, organize and put away laundry for the entire household
• Steam, iron and provide appropriate care for special garments
• Drop off and pick up dry cleaning weekly
• Maintain regular linen rotation, including washing blankets around the home
• Keep laundry area clean, organized and well stocked
• Proactively manage sports uniforms and school PE clothing so everything is clean and ready for the next day and weekend activities
• Ensure clothing is returned to the appropriate closets and drawers, taking care to keep the boys' clothing organized correctly

Pet Care

• Walk the family dog when the daily schedule allows
• Manage pet care, including scheduling grooming and vet appointments, and providing transportation to and from 
• Administer medications 
• Maintain pet supplies and ensure they are adequately stocked
• Coordinate with trainers and other pet-care providers as needed

Vehicle Upkeep

• Schedule routine vehicle maintenance and service appointments 
• Keep family vehicles clean, organized and ready for use
• Fill cars with gas and take to cash washer as needed

Vendor & Property Oversight

• Coordinate and oversee household service providers, including cleaners and landscapers
• Research and coordinate household repairs and quotes
• Manage seasonal property maintenance
• Maintain and reset outdoor spaces, including blowing leaves from patio, cleaning outdoor furniture, and keeping outdoor areas orderly
• Take household trash, recycling and compost out to appropriate bins and move bins to/from the curb for weekly collection

Administrative & Personal Assistant Support

• Manage the family's electronic and physical (whiteboard) calendars and household schedules; plan into the weeks and months ahead

• Coordinate family appointments, events and activities
• Track package delivery
• Occasional travel planning and logistic support

Deep Cleaning & Special Projects

While professional cleaners handle the primary weekly house cleaning, this role will assist with and coordinate periodic deep-cleaning projects, including:

• Refrigerator and freezer cleaning
• Oven cleaning
• Baseboard and other periodic deep-cleaning tasks
• Refresh and organize garage/gym/videogaming area (in detached garage)
• Sanitize gym equipment, sweep out leaves from garage, wipe down and reset sitting area
• Cleaning and refilling humidifiers
• Cleaning air purifier filters
• Organizational projects (holiday decor rotation, clothing sorting)

What Makes This Role Special

We are looking for someone who wants to become a trusted and valued member of our family's support system for the long term.

The right person will have meaningful autonomy and responsibility and will be trusted to manage many aspects of the household independently. You will work closely with two parents who value clear communication, appreciate initiative, and understand the importance of having a dependable partner who can make family life easier.

This role offers variety, meaningful responsibility, and the opportunity to make a tangible difference every day. If you are someone who genuinely enjoys organization, problem-solving, helping others, and creating order out of a busy schedule, we would love to hear from you.

How to Apply

Please submit:

• A short introduction letter explaining why you believe this role would be a strong fit for you.
• An updated resume.
• At least three professional references with contact information, including recent supervisors/managers. 

This role requires a background check and verification of driving history.