Job File Coordinator

Job File Coordinator

We help people recover after property damage caused by fire, water, storms, and other disasters. Behind every successful restoration project is a strong support team ensuring information, documentation, and communication flow seamlessly. As a Job File Coordinator, you will serve as the operational hub of our restoration business. This role supports Project Managers and field teams by coordinating project documentation, maintaining schedules, managing administrative processes, and ensuring all project information is accurate and up to date.

If you're highly organized, detail-oriented, thrive in a fast-paced environment, and enjoy helping teams succeed, this could be the perfect opportunity for you.

Why This Role Matters

In a growing and fast-paced industry, smooth operations depend on accurate information and effective communication. The Job File Coordinator serves as the "heart" of the operation, ensuring critical project information moves efficiently both internally and externally. Your work directly contributes to project success, customer satisfaction, and the overall growth of the business.

Responsibilities

• Support, facilitate, and coordinate the activities of multiple Project Managers and project teams
• Serve as a primary point of contact for customers, insurance adjusters, vendors, subcontractors, and project teams
• Assemble emergency services estimates and project documentation
• Complete, track, and maintain contracts, invoices, estimates, and submittals
• Monitor project progress and provide timely updates to Project Managers
• Maintain project schedules, job files, and operational records
• Coordinate customer satisfaction surveys and warranty follow-up activities
• Assist in securing client payments and managing project financial documentation
• Ensure accurate and timely data entry across company systems
• Support the overall efficiency and effectiveness of restoration operations

Required Qualifications

• High School Diploma or equivalent
• Strong organizational and administrative skills
• Excellent attention to detail and accuracy
• Strong verbal and written communication skills
• Demonstrated mathematical and analytical abilities
• Professional appearance and customer-focused attitude
• Ability to manage multiple priorities in a fast-paced environment
• Strong computer and data management skills

Preferred Qualifications

• Experience in the restoration, construction, insurance, or related industries
• Previous project coordination or administrative support experience
• Familiarity with project management software and office systems
• Desired Skills & Attributes
• Highly organized and process-oriented
• Strong problem-solving abilities
• Detail-oriented with a commitment to accuracy
• Ability to hold others accountable and ensure follow-through on tasks
• Strong deductive reasoning and critical-thinking skills
• Systems-minded with the ability to identify and improve processes
• Self-motivated and dependable
• Team player who enjoys supporting others and contributing to shared success

Make an Impact Every Day

As a Job File Coordinator, you'll play a critical role in helping restoration projects stay organized, efficient, and successful. Your attention to detail and commitment to excellence will help ensure customers receive exceptional service during some of the most challenging times in their lives.

Apply today and become part of a team dedicated to restoring properties, rebuilding trust, and serving our communities with excellence