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Retail Operations Manager

$140k - $200k

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  • Retail Operations ManagerRoss StoresBe an Early ApplicantFull TimemidCollege Park, Maryland, USPosted Today## Role OverviewRoss Stores is hiring a mid-level Retail Operations Manager. This is a full-time role in College Park. Part of Ross Stores's Frontend hiring, posted today. applications are still in the early window, before most candidates have applied. Full responsibilities, required qualifications, and the apply link are listed in the description below.## Salary ContextSalary is not disclosed in this posting. Market median for Mid-level Frontend roles is $140k-$200k (based on 257 comparable listings). Many employers share specifics during the interview process or after an initial screen.## Resume Keywords to IncludeMake sure these keywords appear in your resume to improve ATS scoringLogisticsBenefitsOnboardingComplianceDescriptionAsRetailOperationsSign up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job Description### DescriptionOur values start with our people, join a team that values you! We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As a Retail Operations Manager at Ross Stores, you will take the lead in driving store performance by managing high-volume logistics, front-end efficiency, and team development. We are looking for a hands-on leader who can balance the fast-paced nature of off-price retail with a commitment to providing an organized, friendly shopping environment for our community.### Qualifications* At least five years of leadership experience within a retail management setting.* Proven ability to mentor and elevate a diverse team, from entry-level associates to supervisors.* Strong financial and business acumen with the ability to interpret store reports and manage controllable costs.* Excellent communication skills and the ability to maintain a professional demeanor under pressure.* Availability to work a flexible schedule that includes nights and weekends to support business needs.* Physical capability to remain on your feet for the duration of a shift and lift up to 25 lbs when necessary.* A results-oriented mindset with the capacity to exercise independent judgment in a fast-moving environment.### Benefits* Competitive salary within a Fortune 500 company (2023 revenues of $20.4 billion).* Clear pathways for career advancement as Ross continues to expand nationwide.* A culture rooted in Teamwork, Excellence, and Diversity, Equity & Inclusion.* Continuous learning opportunities and leadership development programs.* The chance to work for a community-focused organization that celebrates different backgrounds and ideas.### Responsibilities* Oversee the full scope of store operations, including the stockroom, front-end service, and sales floor maintenance.* Drive store profitability by managing payroll hours, minimizing waste, and adhering to strict expenditure budgets.* Lead the recruitment and onboarding process to build a high-performing team while focusing on long-term associate retention.* Streamline merchandise processing to ensure new arrivals move from the truck to the sales floor with urgency and precision.* Execute Loss Prevention strategies to safeguard company assets and train the team on shortage reduction techniques.* Maintain a "treasure hunt" atmosphere by ensuring the store is clean, recovered, and organized according to brand standards.* Handle personnel management duties, including performance coaching, conflict resolution, and compliance with labor laws.* Ensure a safe environment for both shoppers and staff by enforcing all company safety and emergency protocols.
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Vacancy posted 5 days ago
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