Software Engineer

About the RoleYou'll be building something that's genuinely innovating the world of customer support. Together we'll be defining what AI-first product development looks like in practice — the UI/UX, the capabilities, the data models. It's a wide open problem space.Day to day, you'll take ownership of hard problems from idea to production. That means working closely with coding agents as a core part of your workflow, building the tooling and feedback systems that make them effective, and bringing the engineering judgment to know when the output is ready to ship — and when it isn't. Senior engineers will own features end-to-end; staff-level candidates will have the opportunity to shape technical direction for the team.Our stack is TypeScript, React/Remix, PrismaORM, NestJS, and some Python. Knowledge of the stack is nice; but we know good engineers pick things up fast.We'd Love To Talk If YouHave 5+ years of experience shipping code at a top-tier engineering organisation, ideally with some exposure to startups or scaleupsHave meaningful experience shipping code at a startup or company with high engineering standardsAre excited to work with a top-calibre team on genuinely novel AI problemsAre comfortable working with coding agents as a core part of how you build — not just as autocomplete, but as a real development workflowAre looking for a career-defining opportunity: real scope, real ownership, and real upside at a fast-moving companyWhat's Unique About This Opportunity?A culture that's genuinely different. Low ego, high trust, no tolerance for talented jerks. We work efficiently, keep hours flexible, and actually mean it — because life outside work matters. We're committed to building a diverse team and actively encourage applicants from underrepresented backgrounds. We care far more about user obsession and eagerness to learn than traditional credentials.A front-row seat to building something meaningful. We're Series A and moving fast. You'll have real scope to shape the product and the company — not just execute someone else's vision.Performance recognized in real time, not on a calendar. Promotions happen when you're ready — leadership meets every six weeks specifically to identify and recognize strong performers, so you're never waiting for an arbitrary review window to move up.We're AI-native, and we'll make you AI-native too. Every person at Lorikeet uses AI in their day-to-day work (current favourite: Claude Code), with unrestricted access and no usage limits. You'll leave with skills that matter for the next decade of work.Twice a year, the whole company flies to Hawaii. Headquartered in Sydney, with teams spanning the US and UK — which means getting everyone in the same place is something we invest in seriously. We spend the time hacking on ideas, building things together that wouldn't otherwise exist, and making memories that remind you why you joined a startup in the first place.A recruitment process built on respect, not hoops. We keep it simple: a couple of informal chats to share our story and hear yours, followed by a paid ~two-day work trial. The work trial is genuinely the best part — you'll work on real problems alongside the actual team, get a true feel for how we operate, and we'll both come out of it knowing whether this is the right fit. No trick questions, no take-homes that disappear into a void. Just real work, done together.If you're from an underrepresented background and don't tick every box, please reach out anyway. We know firsthand that diverse teams perform better, and we're proud that our team reflects a broad spectrum of identities and lived experiences.