Motorcycle Service Technician

Job Description

Job Description

Harley-Davidson Motorcycle Technician

Golden Spike Harley-Davidson | Ogden, UT

Turn Your Passion for Motorcycles into a Career

Golden Spike Harley-Davidson is seeking a skilled and motivated Motorcycle Technician to join our Service Department. If you enjoy diagnosing, repairing, customizing, and maintaining motorcycles while working with a team that shares your passion for the Harley-Davidson lifestyle, we'd love to meet you.

As a Motorcycle Technician, you will perform service, repair, and customization work on customer and dealership-owned motorcycles while delivering exceptional quality, efficiency, and customer satisfaction.

What You'll Do

Service & Repair

• Diagnose, maintain, repair, and customize Harley-Davidson motorcycles.
• Complete work according to factory specifications and dealership standards.
• Accurately document repairs and complete required service paperwork.
• Identify and communicate additional repair or maintenance needs.
• Request parts promptly and accurately to support efficient workflow.
• Test ride motorcycles when necessary to verify repairs and performance.
• Maintain high levels of productivity and quality while meeting service timelines.

Team Collaboration

• Work closely with Service Advisors and Service Management to ensure a seamless customer experience.
• Communicate delays, required parts, or additional work as soon as issues are identified.
• Support department goals and contribute to a positive team environment.
• Participate in Harley-Davidson University and other required training programs to maintain and improve technical certifications.

Customer Satisfaction

• Deliver repairs right the first time and minimize repeat visits.
• Treat each customer's motorcycle with care and respect.
• Maintain professional communication and a customer-first mindset.

Shop Organization & Safety

• Keep your work area clean, organized, and safe.
• Assist in maintaining overall shop cleanliness and efficiency.
• Follow all dealership safety procedures and operational standards.

What We're Looking For

Required Qualifications

• Valid motorcycle endorsement/license.
• Motorcycle riding experience.
• Strong mechanical aptitude and problem-solving skills.
• Ability to work independently while contributing to a team environment.
• Positive attitude, reliability, and strong work ethic.

Preferred Qualifications

• Previous motorcycle technician or powersports repair experience.
• Harley-Davidson experience and certifications.
• Experience with diagnostics, electrical systems, and performance upgrades.
• Personal motorcycle ownership and enthusiast knowledge.

Why Join Golden Spike Harley-Davidson?

• Work with a premium, iconic brand.
• Employee motorcycle and merchandise discounts.
• Ongoing training and professional development opportunities.
• Supportive team environment with growth potential.
• Competitive pay with bonus opportunities.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Paid Time Off
• Employee Discount Program
• Professional Development Assistance

Schedule

• Full-Time
• Day Shift
• Closed Sundays and Mondays
• Consistent 8-hour shifts

Physical Requirements

• Frequently move and maneuver motorcycles throughout dealership property.
• Stand, bend, lift, and work on motorcycles for extended periods.
• Safely operate motorcycles and equipment within the dealership.

Working Environment

Work is primarily performed indoors in a professional service shop environment. Occasional outdoor work may be required during dealership events or while moving motorcycles.

Golden Spike Harley-Davidson is an Equal Opportunity Employer. Qualified applicants with criminal histories are encouraged to apply.

Who We Are — Intermountain Harley-Davidson

We’re not your average dealership — we’re a crew of riders, dreamers, and doers who live for the open road. Intermountain Harley-Davidson has been family-owned and locally run for over 40 years, and we’re proud to be Utah’s top Harley spot. We’ve got the biggest selection of new + used Harleys in the state, plus the gear, parts, and service to keep you rolling. Whether you’ve been riding for years or just getting into the lifestyle, this is where passion turns into a way of life.

Company Description

Who We Are — Intermountain Harley-Davidson\r\n\r\nWe’re not your average dealership — we’re a crew of riders, dreamers, and doers who live for the open road. Intermountain Harley-Davidson has been family-owned and locally run for over 40 years, and we’re proud to be Utah’s top Harley spot. We’ve got the biggest selection of new + used Harleys in the state, plus the gear, parts, and service to keep you rolling. Whether you’ve been riding for years or just getting into the lifestyle, this is where passion turns into a way of life.