Case Manager ( Bilingual Korean/English)

Responsibilities Provide ongoing case management services to a caseload of tenants in supportive housing Conduct initial and ongoing assessments of tenant needs, strengths, and goals Develop, implement, and regularly update individualized service plans in collaboration with tenants Assist tenants in obtaining and maintaining benefits (e.g., SSI/SSD, SNAP) Support linkage to mental health, medical, and substance use treatment providers Conduct regular home visits to monitor housing stability, safety, and well-being Provide crisis intervention and de-escalation as needed Advocate on behalf of tenants with landlords, service providers, and community agencies Maintain accurate, timely, and compliant documentation in accordance with OMH and agency standards Participate in team meetings, case conferences, and supervision Facilitate life skills training, including budgeting, and daily living skills Promote community integration and social engagement Minimum Qualifications Bilingual proficiency required in English and Korean, Cantonese, or Mandarin Bachelor’s degree in Social Work, Counseling/ Psychology or related field preferred Experience supporting individuals with serious mental illness, particularly within supportive housing settings Strong organizational, documentation, and communication skills Ability to work both independently and collaboratively within a multidisciplinary team Pay Range : $26.50 to $28.00 per hour, commensurate with qualifications and experience Hours : Monday to Friday, 9:00AM to 5:00PM, 37.5 hours per week Benefits : We have a strong and vibrant work culture and offer excellent benefits including medical, dental, and vision insurance, 15 vacation days, 12 sick days, 3 personal days, and 12 paid agency-wide holidays. Hamilton-Madison House is an Equal Opportunity Employer #J-18808-Ljbffr Hamilton-Madison House Inc