Inside Sales Representative

Inside Sales Representative

As an Inside Sales Representative, you will assist the sales and marketing team in reaching their sales targets by providing professional customer support through placing outbound calls to explore customer needs. Leads will be generated for this inside sales position from various sources. These leads need to be followed up in a timely manner, qualified for sales needs, and explored for future potential.

Responsibilities include:

• Use warm leads to generate sales from new and existing customers
• Assist Regional Sales Managers by sharing customer call insights for parts and service needs
• Coordinate with NSC to expedite orders and update customers on order status
• Inform end users about local parts and service capabilities local to their region
• Facilitate RSM introductions to expand service opportunities
• Follow up on deliveries and invoice completed sales daily
• Investigate and escalate issues with inventory, pricing, deliveries, returns, and credits
• Support Business Line Managers in liaison activities among dealers, RSMs, and sales management for routine and special projects
• Handle incoming communications and sales leads
• Participate in employee development programs including product, application, and personal training
• Update critical master data in C4C with dealer contacts as needed
• Act on behalf of peers during their absence when required
• Perform other assigned duties

Travel is not required for this position.

To succeed, you will need

We encourage you to apply even if you do not meet every requirement. We value diverse experiences and perspectives and look forward to learning what you can contribute to the role. This position requires a high school diploma or GED, and a minimum of three (3) years of relevant experience in a similar role. Experience in parts, compressors, power, and pump industries is preferred. A four-year bachelor's degree is preferred, or an equivalent combination of education and experience. Desired skills:

• Knowledge of order processing in SAP and C4C is required. Knowledge of other Atlas Copco systems is preferred.
• Ability to delegate to responsible parties outside the scope of inside sales.
• Must be a proven self-starter that is highly organized and able to multi-task within a faced pace/high stress environment
• An innovative/"outside-the-box" thinker that is able to come up with new ways to improve our processes.
• Deadline driven, able to adhere to timelines.
• Must have excellent organizational, interpersonal, and verbal and written communication skills.
• Must be proficient in Microsoft Office, including Word, Excel, PowerPoint and SharePoint.
• Perform other duties as assigned.

In return, we offer

We offer competitive wages and a world-class benefits package including medical, dental, and vision insurance, company-paid life, short and long-term disability insurance, generous paid time off, and 401(k) matching and automatic company contribution.

Power Technique North America LLC is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: View email address on click.appcast.io or call View phone number on click.appcast.io. Reasonable accommodation requests will be considered on a case-by-case basis.

We are fully committed to being a part of the solution for a better tomorrow. That's why we have set science-based targets to reduce greenhouse gas emissions to lead the transition to a low-carbon society

Job location

This role offers a hybrid working arrangement allowing you to split your time between working 1 day remotely and being on-site 4 days at our office in Rock Hill SC, United States (US).

Contact information

Talent Acquisition Team: Madelen Atanassov