Senior Collaboration Platform Engineer (Zoom & Microsoft 365)

Key Responsibilities

• Collaborate with engineering and technology teams on architecture, standards, technical roadmaps, and engineering practices for Zoom and Microsoft 365 collaboration services.
• Engineer and administer Zoom Workplace, including licensing, policy controls, managed domains, governance, reporting, utilization analysis, and capacity planning.
• Integrate services with Microsoft Entra ID, Active Directory, SSO, MFA, Microsoft 365, room technologies, and approved enterprise platforms.
• Build and maintain automation for deployment, configuration management, reporting, troubleshooting, and operational workflows.
• Participate in planned maintenance activities and an on-call rotation as needed.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, a related field, or equivalent practical experience.
• 7+ years of experience engineering or supporting enterprise collaboration, unified communications, endpoint management, or real-time communication services.
• 3+ years of hands-on experience administering Zoom Workplace in an enterprise environment.
• Experience administering Zoom capabilities such as licensing, policy controls, managed domains, reporting, enterprise deployment, or platform governance.
• Experience with Microsoft Entra ID, Active Directory, SAML, OAuth, SCIM, MFA, or identity lifecycle management.
• Experience supporting Windows, macOS, or virtual desktop environments.
• Experience with scripting, APIs, automation platforms, or workflow automation tools.

Preferred Qualifications

• Experience with Zoom AI Companion, Zoom Rooms, Zoom VDI, Zoom APIs, webhooks, or automation frameworks.
• Experience with Microsoft 365 Copilot, Copilot Studio, AI agents, or AI-enabled workflows.
• Experience with PowerShell, Python, Microsoft Graph, REST APIs, or observability platforms.
• Experience integrating Zoom with Microsoft 365, Outlook, Teams, enterprise telephony, room systems, or compliance platforms.
• Relevant Zoom, Microsoft, ITIL, security, networking, automation, AI, or collaboration certifications.

Job Profile(s):

System Manager E4

Relocation Level: TBD

Before Getting Started

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Micron Benefits

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Equal Opportunity Statement

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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