Banquet Captain

Job Description

Job Description

Lead Exceptional Events in Paradise!

Located on the tip of Captiva Island along Florida’s Gulf Coast, South Seas delivers unforgettable events surrounded by 2.5 miles of pristine beaches and breathtaking sunsets. Our Banquet team plays a critical role in creating seamless, elevated experiences for weddings, corporate gatherings, and special celebrations.

Position Summary

The On-Call Banquet Captain is responsible for overseeing banquet events from set-up through execution and breakdown. This role provides on-site leadership, ensuring service excellence, operational efficiency, and adherence to South Seas standards.

The Banquet Captain serves as the primary point of contact during assigned events, directing Banquet Servers and coordinating closely with Culinary, Catering, and other departments to ensure flawless delivery.

Rate of Pay: $15.00 per hour plus service charges.

Key Responsibilities

• Lead banquet team members during assigned events, ensuring smooth execution and service excellence.
• Serve as the on-site liaison between Catering, Culinary, and operational teams.
• Conduct pre-event staff briefings to review event details, timelines, and service expectations.
• Oversee event set-up, ensuring room diagrams, décor, and table settings meet specifications.
• Maintain quality control of food and beverage presentation and timing.
• Anticipate guest needs and resolve issues professionally and promptly.
• Ensure compliance with company grooming, safety, and service standards.
• Maintain required certifications, including Alcohol Awareness and ServSafe (as required).
• Monitor team performance and provide direction to maintain efficiency and professionalism.
• Complete post-event breakdown and ensure proper reset and storage procedures.

Qualifications

• Minimum 2 years of banquet service experience in a hotel, resort, or upscale event environment.
• Previous leadership or supervisory experience preferred.
• Strong knowledge of banquet operations and service standards.
• Excellent communication and organizational skills.
• Ability to lead teams in high-volume, fast-paced environments.
• Professional demeanor and polished guest interaction skills.
• Ability to communicate effectively in English.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift up to 40 pounds.
• Ability to work indoors and outdoors, including warm weather conditions.
• Ability to manage multiple priorities while maintaining composure under pressure.

Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.