IT Support Specialist - Super Yacht Technology

Where Curiosity Drives Expertise. Step beyond the traditional helpdesk role and into a world where technology meets luxury. We're looking for a skilled IT Support Specialist to provide technical support for high-end super yachts—ensuring seamless connectivity, performance, and reliability in some of the most unique and demanding environments. If you enjoy troubleshooting complex systems and want your work to have real-world impact beyond the office, this role offers a rare opportunity. What You'll Do Provide remote and/or on‑site technical support for onboard yacht systems. Troubleshoot networking, satellite communications, AV/IT systems, and user devices. Support crew and guests with responsive, high‑quality service. Manage and resolve helpdesk tickets with urgency and precision. Assist with system setups, upgrades, and maintenance. What You Bring Experience in IT helpdesk or technical support roles. Strong knowledge of networking, Windows environments, and Office 365. Ability to diagnose and resolve issues independently. Clear communication skills with a customer‑first mindset. Adaptability in fast‑paced, high‑expectation environments. Bonus if you have experience with maritime tech, satellite systems, or luxury service environments. Why Triton Work across a wide range of technologies—no ticket silos. Hands‑on exposure to highly customized, high‑end systems. Constant learning with new tech introduced regularly. Collaborative, high‑energy environment with real growth opportunities. 20 Days PTO: Enjoy ample time off for relaxation and rejuvenation. Health Insurance at $80/month for Employee‑Only: Affordable coverage for employees. 100% Company Covered Dental Insurance: Comprehensive dental coverage at no extra cost. 401(k) Plan: Secure your future with our retirement savings option. Cell Phone & Internet Reimbursement: Stay connected without the added expense. 8 Paid Holidays. #J-18808-Ljbffr Triton Technical