Dental Front Desk Receptionist

Job Description

Job Description

Northeast Philadelphia pediatric dental office looking for a full-time front desk receptionist to join our team. 5-day work week, with 1 evening per alternate week. No weekends.

We are a single doctor practice with tight knit team that has been serving the community for over 35 years. We offer competitive wages with 401(k) match, medical and dental insurance, uniform allowance, paid holidays, personal time off and bonuses.

The ideal candidate is hard working, detail-oriented, reliable, good with numbers, professional, a quick learner and team player, has positive personality and able to communicate well with patients, parents and colleagues.

Responsibilities:

• Greeting and checking in patients
• Scheduling patient for new and follow up appointments
• Confirming appointments and answering office communications (phone calls, emails, text messages, etc)
• Providing insurance coverage estimates and verification of coverage
• Collecting payments, co-payments and deductibles
• Filing and following up with insurance claims, entering paid claims in patient management software
• Submitting pre-authorizations to insurance companies
• Pulling patient charts for upcoming appointments
• Maintaining and keeping clinical records in order
• Assisting with explaining treatment plans
• Maintaining a clean and professional office environment

Skills / Qualifications:

• Customer service experience
• Excellent communication and organizational skills
• Good computer skills
• Experience working in dental / medical office and with Dentrix dental management software (Preferred)
• Speaking a foreign language (Spanish) is preferred