Director, Bank Digital Agile Product Manager

Lead agile teams developing solutions aligned with the Bank's business objectives and company strategy Create and implement policies and processes for agile methodologies and strategic business outcomes Own Team-of-Teams and team-level Objectives and Key Results (OKRs) Manage project assignments and prioritize work for agile teams Oversee deliverables, funding, resource allocation, and timely progress Lead team dynamics, collaboration, goal achievement, and risk mitigation Resolve escalated impediments, conflicts, issues, and dependencies Coordinate, coach, support, and guide leaders and teams in agile principles and practices Keep stakeholders and senior leaders informed of project status Build organizational consensus and partnerships Assess and coordinate external resources and partners Share portfolio output and direction across Team-of-Teams leads and stakeholders Build and oversee a high-performing team through recruiting, development, retention, coaching, guidance, performance management, and managerial activities Manage selected agile team members, including hiring, firing, development, and compensation input Identify, measure, monitor, and control risks in accordance with risk and compliance policies Lead digital strategy and execution for Member Protection and Fraud & Disputes, or Financial Wellness, Insights & Personalization Requirements Bachelor's degree; OR 4 years of relevant education and/or experience 8 years' experience in product development, process improvement, project delivery, or business/requirements analysis, including 2 years within a financial services organization 3 years of direct team leadership experience or leading large matrixed, cross-functional teams Experience in marketing, strategy, digital, process, or user experience design within a financial organization Agile Scrum best practices and experience as a product owner for a scrum team Knowledge and experience of multiple technical software delivery methodologies such as Agile and SAFe Experience analyzing business requirements, process flows, and use cases Experience streamlining business processes and end-to-end payments flows in accordance with risk management, regulatory, and network requirements Comprehensive experience in applicable banking regulatory and compliance policies 8+ years of digital product management experience, including leadership of customer-facing digital banking products 2+ years of experience in fraud prevention, disputes, member protection, payments and money movement, financial wellness, PFM, customer insights, or personalization solutions 3+ years of experience leveraging data, behavioral analytics, AI, machine learning, or generative AI to improve customer experiences Strong understanding of digital banking security, authentication, and identity experiences Experience with multifactor authentication, device trust, risk-based authentication, account security controls, and customer-facing security UX patterns Proven mobile-first product and UX mindset, with 3+ years delivering native iOS and Android experiences Experience supporting digital banking capabilities related to payments, money movement, transaction experiences, financial insights, fraud monitoring, or dispute servicing Demonstrated success leading high-performing agile product teams, product pods, or scrum teams within fintech, digital-first banks, or large-scale digital organizations Ability to define product strategy and deliver measurable outcomes using customer insights, data analytics, design thinking, technology, operations, risk, compliance, and AI capabilities Must not require current or future immigration support or visa sponsorship Core Competencies Demonstrates expertise in leading agile teams and implementing agile methodologies to achieve strategic business outcomes. Proficient in digital product management, risk management, and compliance within the financial services sector. Highest-signal resume keywords Agile Scrum Best Practices Digital Product Management Team Leadership Risk Management Financial Services Experience Hard Skills Product Development Process Improvement Business Requirements Analysis Data Analytics User Experience Design Fraud Prevention Payments and Money Movement Digital Banking Security Mobile-First Product Design AI and Machine Learning Soft Skills Collaboration Conflict Resolution Coaching Stakeholder Communication Team Dynamics Management Industry Keywords Financial Services Regulatory Compliance Digital Strategy Customer-Facing Products Risk and Compliance Policies Tools & Technologies Agile Methodologies SAFe Digital Banking Platforms Behavioral Analytics Tools Customer Insights Tools #J-18808-Ljbffr Jobtailor