Store Manager

Overview REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co‑op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet. Our team seeks a Store Manager who will drive daily operations of the store. You will manage a retail profit centre of $5–$30 million in sales volume. You’ll create and reinforce sales culture within the store, ensure service is prompt and customer expectations are met, and boldly guide teams through change. With your help, Department Managers and Shop Service Managers develop staff to reach sales and service goals. You fulfil REI’s vision of educating, inspiring and outfitting our customers for a lifetime of outdoor experiences and stewardship. Ready to discover better with us? Key responsibilities Develop and achieve short-and-long-term retail plans. Manage and delegate priorities to Sales Managers and Shop Service Managers. Create a positive employee experience focused on engagement and retention. Use store reports to identify strategies for improving metrics. Oversee store profitability and financial budgeting. Monitor inventory levels, facilities, and other assets. Engage in local organisations and community events. Inspire a customer‑centric culture through recognition and development. Develop top performers and evaluate performance. Build teams through effective employee development, involvement, and communication. Qualifications 3–5 years of retail store management experience preferred. Strong communication and relationship‑building skills. Ability to understand and drive store profitability through service. Proven ability to set standards and hold team members accountable. Experience recruiting, hiring, training and developing leaders. Financial acumen, strategic planning skills, and change leadership capability. Closing At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organisation. We know that there's strength in our diversity – that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfil our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn. Pay Transparency We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors. REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile. Pay Range $87,087.73 - $108,909.74 per year #J-18808-Ljbffr