Scheduler for Home Care Agency

Job Description

Job Description

Full‑Time Home Care Scheduler

Position: Full‑Time Scheduler
Location: In-Office
Hours: Mon- Fri., 8a-4p
Compensation: $19-$22

About the Role

We are looking for a reliable and detail‑oriented Full Time Home Care Scheduler to coordinate caregiver schedules using WellSky and ensure smooth, consistent support for our clients. The scheduler plays a central role in keeping care visits organized, communicating with caregivers and clients, and helping maintain accurate records.

Key Responsibilities

Scheduling & Staffing

• Build and manage daily and weekly caregiver schedules in WellSky

• Match caregivers to clients based on skills, availability, location, and preferences

• Respond quickly to call‑offs, shift changes, and urgent coverage needs

• Monitor clock‑ins, visit completion, and alerts through WellSky

• Cover shift in urgent situations

• Ability to cover phones (on call) periodically

Documentation & Coordination

• Record and update schedule changes and communication accurately in WellSky

• Ensure client and caregiver information remains current

• Maintain clear, professional communication with caregivers, clients, and family representatives

• Notify clients promptly about any schedule adjustments

Communication & Team Support

• Work closely with care coordinators, supervisors, and office staff

• Provide updates on staffing needs and caregiver availability

• Support onboarding schedules for new staff when needed

• Coordinate caregiver supplies needed

 

Qualifications

• Experience with home care scheduling or healthcare staffing preferred

• Experience using WellSky preferred

• Strong communication skills (phone, text, and email)

• Excellent organization and attention to detail

• Ability to problem‑solve and stay calm during urgent staffing needs

• Comfortable working independently and as part of a team

Preferred Skills

• Knowledge of caregiver skill sets and home‑care workflows

• Familiarity with HIPAA and privacy best practices

• Experience working in a fast‑paced scheduling or staffing environment

What We Offer

• Supportive, mission‑driven team

• Training on WellSky and agency processes

• Meaningful work that directly impacts clients and caregivers

• PTO for accrued hours

• Health Benefits available