Receptionist/Support Clerk

Job Description

Job Description

Description:

About Us:

Williams Kastner is a premier multi-practice law firm in the Pacific Northwest with more than 60 attorneys in Washington and Oregon. We have been serving clients with high-quality legal services since 1929. As a firm we embrace diversity and inclusion through our people, our work and our support for, and participation in, community programs and projects which foster diversity.

Position Overview:  

We are seeking a Receptionist/Support Clerk for our Seattle office. This entry-level role is ideal for someone interested in building a career within a professional law firm environment and gaining experience across multiple areas of firm operations. Responsibilities include providing primary Front Office support, broad administrative and operational support, and covering the reception desk for half- to full-day shifts. The position offers valuable cross-training and opportunities for continued professional development and advancement. This position requires on-site work Monday through Friday.

What might set you apart for this position: 

The ideal candidate is adaptable, proactive, collaborative, and service-oriented, with a strong desire for professional growth. The role requires flexibility in managing administrative tasks, guest services, and mailroom responsibilities, as well as an understanding of the professional expectations and operational needs of a law firm.

Requirements:

Responsibilities of Receptionist/Support Clerk:

This position generally involves recurring work situations with occasional variation from average to moderate complexity. The employee must perform all duties with minimal supervision. Overtime might occur during periods of high workload.

• Serve as primary or backup receptionist, warmly greeting clients, visitors, and vendors.
• Coordinate morning office prep, daily firm headcount tracking, and guest escorting.
• Manage multi-line phone calls, general email inboxes, courier deliveries, and incoming inquiries.
• Oversee conference room scheduling, daily setup logistics, and ongoing tidy-up for client meetings and events.
• Help with maintaining kitchen, coffee, and breakroom inventory, ensuring supplies are stocked, and hospitality areas remain clean and presentable.
• Perform general administrative and clerical duties as assigned to support firm workflow.
• Assist with internal physical file retrieval and safe/archive checks upon request.
• Provide routine and project-based support for print jobs, scanning, binding, and firm mailings.
• Assist Office Services with daily incoming and outgoing mail/courier runs and process mailroom inbox requests as needed.
• Provide coverage for Office Services functions as needed during staff absences.
• Collaborate with the Office Manager to support firm initiatives, events, and special projects as they arise.
• Other tasks as assigned.

Qualifications of Receptionist/Support Clerk:

• Experience: Prior administrative, reception, customer service, or office support experience in a professional services or corporate environment preferred.
• Customer Service & Professional Demeanor: Positive customer-service attitude with the ability to communicate in a helpful, professional, and courteous manner.
• Communication Skills: Proficient written and spoken English, with the ability to take direction and communicate effectively across all levels of the firm, from administrative staff to attorneys.
• Teamwork & Mindset: Proven ability to thrive in a team-oriented environment with a positive, “can-do” attitude.
• Technical & Equipment Proficiency: Strong proficiency in Microsoft Office (Outlook, Excel, and Word), moderate typing speed, and an aptitude for quickly learning office equipment and internal software systems.
• Adaptability & Agility: Highly flexible mindset with the ability to respond to changing attorney and staff needs, switching tasks at a moment’s notice.
• Self-Drive & Initiative: Self-motivated and proactive, with the ability to prioritize projects and work independently following appropriate training and instruction.

Additional experience and educational preferences:

Any equivalent combination of education and experience that provides the applicant with the knowledge, skills, and abilities to perform the job.

• Required: A high school diploma or equivalent.
• Required: Customer service experience.
• Preferred: Experience in law firm or other professional services organization.
• Preferred: Experience in administrative and customer-facing roles.

SALARY RANGE/BENEFITS: $50,000 - $55,000 – This salary range is dependent upon a variety of factors, which include but are not limited to the following: the candidate’s relevant experience, skill level, and demonstrated ability to perform all of the essential functions of the position as well as ability to perform functions which would arise from the needs of the position or as assigned and all of the qualifications listed in the job description. Benefits include: medical, dental, vision, life insurance, short & long term disability, 401K, paid time off, and holiday pay.

WORKING CONDITIONS: Normal office environment with little exposure to excessive noise, dust and the like. Ability to lift and/or move items up to 50 pounds. Ability to stand or walk for extended periods of time. This is an on-site position 5 days per week, 37.5 hours per week.

Our DNA Code: Be Exceptional – Fiercely committed to high-quality work, productivity, and being elite players doing next-level work. Lighten Up – Kind, authentic humans with positive attitudes having fun and making each other look good. Own Your Stuff – 100% accountability for our behavior and impact on each other. Gracefully resolve static and conflict. Ever Forward – Never complacent, always learning and improving. Stay humble, innovative, and adaptable. Blood Type: Grit – Resilient and scrappy, impossible to discourage, unafraid to dream big and shoot for the moon.