Operations Coordinator

Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB We are seeking a highly organized and detail-oriented Creative Operations Coordinator to join our team. Reporting directly to the Digital Asset Manager, this role will support the day-to-day operations of our Digital Asset Management (DAM) program and creative operations workflows. Working closely with the Digital Asset Manager, you will help organize, catalog, maintain, and govern thousands of creative assets across Brandfolder, Airtable, Box, and Canva. You will also support creative project coordination, maintain databases, and help improve the systems and processes that enable our creative teams to work efficiently. This position is ideal for someone who enjoys creating order from complexity, organizing information, and building scalable processes. If you naturally gravitate toward organizing, cataloging, and improving systems, this role offers the opportunity to make a meaningful impact on how creative work is managed, maintained, and shared across the organization. WHAT THIS ROLE WILL DO Support the day-to-day management, organization, and maintenance of digital assets within Brandfolder, Box, Canva, and Airtable. Assist with uploading, cataloging, organizing, and maintaining creative assets using consistent metadata, taxonomy, keywords, and file naming conventions. Help ensure digital assets are accurate, searchable, and easily accessible for internal teams. Manage the intake, tracking, and administration of creative applications, tool permissions, and creative requests using Airtable. Assist with maintaining project records, databases, and documentation across multiple systems. Support the organization, governance, and version control of creative files. Assist with organizing, maintaining, and updating Canva templates and creative resources to ensure teams have access to current, approved brand materials. Partner with designers, marketers, and cross-functional teams to help ensure creative assets are delivered accurately and on schedule. Perform quality assurance reviews to ensure assets meet organizational standards before publication or distribution. Assist internal teams with locating assets and navigating creative systems. Help create and maintain documentation, workflows, training materials, and standard operating procedures. Identify opportunities to improve creative operations, digital asset management processes, and team workflows. Assist with reporting and maintaining the accuracy and integrity of creative and asset management databases. WHAT THIS PERSON WILL BRING Bachelor's degree or equivalent professional experience. 2+ years of experience in Creative Operations, Project Coordination, Digital Asset Management, Content Management, Information Management, Marketing Operations, Library Services, or a related field. Exceptional organizational skills and strong attention to detail. Experience managing multiple priorities in a fast-paced environment. Excellent written and verbal communication skills. Familiar knowledge of core creative terminology, design fundamentals, and visual graphic file formats. Comfortable working with databases, spreadsheets, and large collections of digital files. Strong analytical and problem-solving skills with an interest in improving processes. Self-motivated with the ability to work independently while collaborating effectively with cross-functional teams. An interest in organizing information, building efficient systems, and making content easy to discover. Preferred Qualifications Experience using Brandfolder. Experience using Airtable to manage projects, workflows, or databases. Experience with Box and Canva. Understanding of metadata, taxonomy, cataloging, digital asset organization, and file governance best practices. Experience supporting marketing, creative, or design teams. Experience creating documentation, training materials, or standard operating procedures. Familiarity with workflow automation and process improvement. Background or coursework in Library & Information Science. Skills You'll Bring Digital Asset Management Creative Operations Project Coordination Database Management Metadata Management Asset Cataloging Taxonomy & Information Organization File Organization & Governance Content Management Quality Assurance Process Improvement Cross-functional Collaboration Organization & Time Management Written Communication Problem Solving Hospitality Mindset Why You'll Love This Role This is more than a traditional Creative Operations Coordinator position. You'll work alongside the Digital Asset Manager to help support the systems that power our creative organization and ensure thousands of digital assets remain organized, searchable, and accessible for teams across the company. If you're someone who enjoys organizing information, creating efficient systems, solving organizational puzzles, or simply finds satisfaction in bringing order to complexity, you'll thrive in this role. Whether your interests come from creative operations, digital asset management, information management, library science, or a passion for organization, you'll have the opportunity to develop valuable skills while making a measurable impact. Every day, you'll contribute to improving how creative content is organized, managed, and shared. Your work will help teams find what they need faster, streamline creative workflows, and support a growing digital asset library that serves the entire organization. You'll have the opportunity to learn directly from the Digital Asset Manager while helping shape processes that improve the creative experience for teams across the company. BENEFITS & PERKS HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA) YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days WEALTH: 401(k) program with company match, stock reimbursement program FAMILY: New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment OTHERS: Volunteer time off, crowdfunding match EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis. HIRING PRACTICES The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. Live Nation may use artificial intelligence (AI) tools to support application screening and assessment. All hiring decisions are made with human review. The expected compensation for this position is: $25.00 USD - $31.25 USD Hourly ** Pay is based on a number of factors including market location, qualifications, skills, and experience. Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains. Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations. We believe in taking care of the countless employees helping artists bring live music to fans all around the world. Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips. And of course, access to free live events through our exclusive employee ticketing program. There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment. #J-18808-Ljbffr