Tier II IT Help Desk & Endpoint Admin Specialist
Bailey Information Technology Consultants, LLC
BIT, LLC is seeking a Journeyman IT Help Desk Specialist in Washington, DC to provide Tier II frontline support for ~275 staff. You will deploy, maintain, and troubleshoot Windows and macOS desktops and mobile devices, and serve as an escalation point above Tier I. Ideal candidates have imaging, patching, MFA, and identity management skills, and experience with Ivanti, KACE, JAMF, and Microsoft Intune; ability to mentor Tier I staff and coordinate with Service Desk, NetOps, and Cybersecurity. #J-18808-Ljbffr Bailey Information Technology Consultants, LLC
$55k - $75k
Tier II Remote Support Technician (Solution Center) (Mid-Level)As the Tier II... ...organizational staff members in Tier II Desk Side & Remote Support as part of... ...in Tier II remote support, IT systems analysis, or enterprise endpoint computing in roles requiring independent...SuggestedRemote jobContract workLocal area- ...including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges... .... Title: Technical Support Analyst (Tier II) Location: Onsite (Washington, D.C.)... ...requirements: This onsite role requires a mix of help desk, deskside, and VIP support in a secure...SuggestedFull timeWork experience placementWork at officeFlexible hours
$39.5 per hour
...Deskside Support Technician (Tier II) Location: Washington, DC (1... ...Technician to provide hands-on IT support in a Windows... ...tickets dispatched from the Service Desk and walk-up/onsite user issues... ...automated deployment (SCCM experience helpful) Support printers: diagnose...SuggestedContract workWork at officeLocal area$39 per hour
...Job Title: Deskside Support Technician (Tier II) Location: Washington, DC Type: Contract... ...Trust clearance Past experience providing IT (Tier II) support in a Windows office environment... ...solutions across North America. We help clients get work done more efficiently and...SuggestedContract workFor contractorsWork at officeLocal area- ...contractor committed to delivering innovative IT solutions that address the mission-... ...recognition and appreciation programs. Tier II Support Technician Location: Alexandria... ...document findings and resolutions. Service Desk Operations Log in to the ACD system...SuggestedFor contractorsLocal areaRemote workShift work
- ...matters! While we’re not actively hiring for a Tier II Deskside Support Technician at this... ...re always excited to connect with talented IT professionals who share our vision for innovation... .... Are you detailed oriented? Like to help solve complex technical issues? If so,...Work at officeLocal areaRemote workMonday to FridayShift workWeekend work
- DirectViz Solutions, LLC (DVS) is seeking a skilled Tier II Support Technician to provide onsite technical support in Alexandria, VA. You will diagnose, resolve, and document workstation issues while supporting a mix of Intel PCs, Apple workstations, and custom apps. The...
- ...Responsibilities Empower AI: A VIP Support Specialist (Tier II), is responsible for ensuring an... ...computers and mobile devices Providing IT customer technical support on Microsoft... ...Tracking, diagnosing, and coordinating help desk support for, and assisting in resolution...Work at officeLocal area
$42 - $47 per hour
IT Support Technician Experienced IT professional (6-10 yrs) providing Tier II support for critical 311/911 operations—troubleshooting workstations, apps, networks. Supports Mobile Data Computers to ensure field unit connectivity. Weekend role: 10-hour shifts, 2 days/week...Hourly payContract workShift workNight shiftWeekend work2 days per week$28.54 per hour
...Description Job Title: IT Support Technician II Location: Washington,... ...an experienced Tier 2 IT Support Technician... ...candidate has strong desk-side support experience... ...on Windows and macOS endpoints. Deliver support during... ...across North America. We help clients get work done...Contract workLocal area- ...Description Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that... ...at the Information Assurance Technical (IAT) Level II role. ~ Security Clearance Level: Active TS/SCI...
$61k - $70k
...for issues escalated from Tier I.You willwork hands-on... ...mentor Tier I and Tier II Junior technicians, and... ...resolve complex service desk issues, and mentor junior... ...network, and enterprise endpoint support. Perform device... ...with cross-functional IT teams. Perform onsite...Full timeContract workTemporary workLocal areaRemote workWork from homeMonday to FridayWeekend workDay shiftAfternoon shift$60.21k - $81.47k
...We are currently seeking a IT Desktop Support Technician II to join our team in Bethesda... .... Ability to work under desks, connect cabling, and... ...desktop support, field support, help desk, or a similar IT support... ...Microsoft Intune or other endpoint-management platforms....Temporary workWork at officeRemote workRelocationFlexible hours$73.45k - $132.78k
...Leidos is seeking a Tier 1/2 Service Desk / Deskside Support Administrator... ...point of contact for IT service requests and... ...in a Service Desk, Help Desk, or Deskside... ...meet DoD 8570 IAT Level II certification... ...Experience with Microsoft Endpoint Configuration Manager...Full timeRemote workRelocationMonday to FridayShift work- Bestica is hiring an IT Helpdesk Specialist to support the Congressional Budget Office in Washington, DC. The role focuses on enterprise-level support for Windows and macOS workstations, identity management, and mobile devices. The ideal candidate has hands-on experience...Work at office
- ...our organization. Our mission centers on delivering user-focused IT solutions for our Centers of Medicare and Medicaid (CMS) customer... ...equipment, and peripherals—under the guidance of the Customer Support (Tier 2) Lead, following established policies, procedures, and...Remote workWeekend work
$36.61 per hour
...Posting Title Technical Support Specialist II Provides advanced... ...requests, deploys and manages endpoint devices, maintains accurate documentation... ...Technology Services Service Desk core knowledge set.... ...Receive, track, and complete IT service requests according to...Immediate startRemote work$61k - $70k
...for issues escalated from Tier I.You willwork hands-on... ...mentor Tier I and Tier II Junior technicians, and... ...resolve complex service desk issues, and mentor junior... ...network, and enterprise endpoint support. Perform device... ...effectively with cross-functional IT teams. Perform onsite...Full timeContract workTemporary workLocal areaRemote workWork from homeMonday to FridayWeekend workDay shiftAfternoon shift$60.21k - $81.47k
IT Desktop Support Technician IINTT DATA Services is... ...Support Technician II to join our team in Bethesda... .... Ability to work under desks, connect cabling, and install... ...support, field support, help desk, or a similar IT... ...Intune or other endpoint-management platforms.Experience...Temporary workRemote workRelocationFlexible hours- ...much more! Role Designation: IT Service Desk Specialist Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA Technical/Management Designation... ..., log review, and remediation for endpoint, application, and account-related...Contract workLocal area
- ...Job Description Overview Tier 1 Helpdesk Analyst Arlington... ...is seeking a Tier 1 Help Desk Analyst to help contribute to... ...troubleshooting, and maintenance of IT systems. Provides first-level... ...relevant experience ~ DoD IAT Level II Certification is required. ~...Work at officeLocal areaRemote work
- ...Description Overview Service Desk Technician Tier 2 Washington, DC... ...Technician Tier 2 to join our IT support team in Washington, DC... ...Responsibilities Provide in-person Tier II support for desktops, laptops... ...development plan focuses on helping our team members at every...Work at office
- ...Description Business Title: Tier 2 Service Desk Analyst Location:... ...classified and unclassified IT environments supporting a federal... ...DoD standards. Perform Tier II problem identification, diagnosis... ...quality. Assist the IT Help Desk Lead in ensuring compliance...Work at officeLocal areaRemote work
- ...KeenLogic is currently looking for a talented and self-motivated Tier I Analyst with the ability to work in a challenging, consultative... .... Where required the Tier I candidate will escalate to the Tier II team or the eBusiness team for more detailed level of support....Full timeRemote workMonday to Friday
- ...Purpose The Technical Support Representative II provides experienced remote technical... ...EnerSys power-electronics products in a help-desk and contact-center environment and supports... ...of providing quality customer support in a tier-one, tier-two, or comparable technical-...Hourly payTemporary workWork experience placementWork at officeLocal areaRemote workWorldwide
- KeenLogic is seeking a Talented Tier I Analyst to provide on-site call center support in Alexandria, VA. The role involves assisting customers... ...and basic workstation remediation, escalating more complex issues to Tier II or eBusiness teams as needed. #J-18808-Ljbffr KeenLogicFull timeMonday to Friday
$56.37k - $70.47k
...communities. Our top priority remains to help our members achieve financial wellness.... ...working familiesPRIMARY FUNCTION: The IT Specialist II provides onsite and remote technical... ...deploy, maintain, troubleshoot, and replace endpoint equipment, including workstations,...Work at officeRemote workOverseas- ...Job Details: Job Location: IT Helpdesk - CBO - Washington... ...is hiring for an IT Helpdesk Specialist to support Congressional Budget... ...: Seeking experienced Tier II IT Help Desk Specialists to provide enterprise... ...mobile devices, enterprise endpoint management solutions, identity...Full timeWork at officeRemote workShift work
$31.13 - $36.74 per hour
...dynamic and growing company as our Technician II . Were looking for a collaborative... ...pivotal in providing both onsite and remote IT support ensuring our clients receive top-notch... ...Adobe Active Directory backup software endpoint cybersecurity mobile devices and various...Full timeRemote workWeekend work- ...Description Job Description Overview IT Helpdesk Technician II – Service Center Washington, DC... ...and GB campuses. This role supports Tier II technical troubleshooting and... ...and individuals Friendly presence, helpful attitude, good interpersonal skills, and...Work at office
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