Lead Service Sales Engineer

Lead Service Sales Engineer

Eaton's ES AMER NAS division is currently seeking a Lead Service Sales Engineer within 50 miles of Syracuse, NY, Amherst, NY, Clifton Park, NY, or Rochester, NY.

What You'll Do:

The primary function of the Lead Service Sales Engineer is to sell Eaton's electrical services offerings to industrial, utility, commercial, data center and institutional customers in the targeted market areas. In doing so, the Lead Service Sales Engineer will manage the customer relationship, providing sales support and technical expertise to distributors, end users, contractors and specifiers. One will also build relationships with Eaton's internal operations, general sales force, industrial sales force and product lines to support customers and grow sales. In this function you will:

• Consult with customers in different market verticals and provide solutions to their electrical problems and pain points
• Maintain regional responsibility for all services orders and opportunity activity across Eaton's market segments
• Train and empower channel partners and manufacturing agents to sell services to end customers and contractors
• Be a subject matter expert on the services offerings, support and coach the organization in your region on selling services
• Act as the voice of the customer to Eaton's services operations and marketing teams, ensuring high customer service and satisfaction
• Collect, analyze and utilize market intelligence regarding competitive products, customer needs, preferences and buying habits
• Prepare and present quotations to customers with the assistance of our technical application support team
• Deploy market-based growth strategies to ensure sustained success of Eaton's services product lines

Qualifications:

Required (Basic) Qualifications:

• Bachelor's degree from an accredited institution
• Minimum Five (5) years of electrical sales, field service or electrical industry experience
• Possess and maintain a valid & unrestricted driver's license
• Ability to travel 50% of the time
• Eaton will not consider applicants for employment immigration sponsorship or support for this position
• No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Syracuse, NY, Amherst, NY, Clifton Park, NY, or Rochester, NY will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation

Preferred Qualifications:

• Bachelor's degree in Electrical Engineering
• Previous electrical (or relevant) sales experience
• Previous services experience

Skills:

Position Criteria:

• Possess excellent communication skills
• Knowledge of key customers and ability to grow relationships at those customers in multiple levels of the organization
• Ability to assess customer needs, provide clear, competitive quotations and overcome customer objections to win and grow the business
• Demonstrates understanding of market trends, industry issues and knowledge of competitors
• Ability to leverage support personnel to meet customer needs and work cross functionally in the organization to serve customers
• Knowledge of Eaton electrical product and service capabilities and ability to solution sell to meet customer needs
• Effective implementation of Eaton's internal sales process
• Effective inclusion, interpersonal and teamwork skills
• Time management, presentation and planning skills
• Ability to travel up to 50%