Workforce Analyst
Tp-8f723eaf
TP is seeking a Workforce Management professional for an onsite role in Brownsville, TX. You will monitor schedule adherence, agent states, and escalations to keep operations efficient in a fast-paced environment. The role requires 6 months of call center operations experience, excellent customer service, and strong written/verbal communication. You will collaborate with supervisors and client teams while complying with HR and security policies. #J-18808-Ljbffr
Vacancy posted 12 hours ago
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