Sr. Field Adjuster, Homeowner Claims - Columbus, OH (Local)

Job Title: Sr. Field Adjuster, Homeowner Claims – Columbus, OH (Remote, with local travel) Location: Columbus, OH (Remote, with local travel required) Responsibilities Obtain and record required loss information from the insured. Investigate, evaluate, negotiate, and settle homeowner property and personal property claims, including adjustment to conclusion. Serve as the owning adjuster for all claims assigned at the Field Adjuster level. Progress to the competency level of a Level 5 Homeowner Adjuster. May be required to assign, coordinate, and oversee independent adjuster assignments. Investigate and evaluate all elements of moderate‑to‑high severity property loss claims in the field and virtually. Contact and meet with the insured or third parties virtually or in‑person to photograph and inspect all damaged dwellings, other structures, and personal property. Determine the scope of repairs and prepare a repair bid using the Xactimate estimating system. Reach an agreed cost of repair with the insured, Network Repair Program contractor or insured’s contractor. Follow the repair process to conclusion. With the assistance of experts, ensure the cause of loss is thoroughly investigated and identified. Settle and pay dwelling or other structure damages after coverage analysis. Handle all correspondence to ensure the file is regulatory compliant. Qualifications 6+ years of related professional experience. 4+ years of claims experience with a preferred emphasis on homeowner claims. High school diploma required; related bachelor’s degree or higher may substitute for 2 years of experience. Knowledge of the Xactimate estimating system. Knowledge of homeowner policies and procedures. Valid driver’s license and insurable driving record, or alternative transportation to safely transport equipment between sites. Bachelor’s degree or equivalent education and experience. 2+ years of field experience. Knowledge of home construction. Benefits Total compensation package and annual bonus eligibility for most roles. 401(k) with company match. Starting pay range of $38.88–$51.88 per hour (location-based). Company‑wide annual discretionary bonus of up to 10% of eligible pay. Remote‑first flexible workplace with optional in‑person collaboration. CSAA Insurance Group is an equal opportunity employer. CSAA does not provide visa sponsorship for this role; applicants must have authorization to work in the United States indefinitely. CSAA is committed to providing reasonable accommodations to qualified applicants and employees with disabilities or other limitations. #J-18808-Ljbffr CSAA Insurance Group