Retail Store Manager

Title Retail Store Manager Location Saint Johns, MI Compensation T-Mobile Premium Retailer – Wireless Vision Overview Are you passionate about the latest technology trends? Do you excel at driving sales results while leading a team with integrity? Then a Retail Store Manager (RSM) role with Wireless Vision would be a perfect fit for you. Responsibilities Manage the full operation of the retail store, including opening, closing, staffing, service levels, cash, and inventory. Make staffing adjustments as needed to meet business demands. Spend majority of business hours on the sales floor greeting customers, coaching employees, and running core business operations. Meet and exceed organizational and individual performance goals. Provide leadership designed to deliver high levels of service within the framework of company policies. Screen, hire, and recruit outstanding sales talent on an ongoing basis. Oversee retail aspects such as hiring, training, marketing, loss prevention, P&L, and team leadership. Ensure visual merchandising is appealing while adhering to T-Mobile standards. Motivate, coach, develop, lead, and train a winning sales team. Act as subject matter expert, answering customer questions and providing recommendations. Ensure sales associates are up to date on training for new products and offerings. Participate in community events, local marketing events, and public relations activities to build a positive company image. Perform additional tasks, duties, or projects as assigned. Experience and Qualifications 2–3 years of management experience in retail or a similarly customer‑focused environment. Ability to work a flexible schedule, including nights, weekends, and holidays. High school diploma or GED required; college degree preferred. Excellent written and verbal communication skills. Strong organizational and problem‑solving skills. Competency in customer focus, change management, strategic thinking, and talent management. Bilingual preferred in certain locations. Physical ability to stand for long periods (up to 9 hours) and move/lift up to 25 pounds. What We’ll Offer Competitive paid time‑off program Medical, dental, and vision benefits Development and growth opportunities Wireless Vision is an Equal Employment Opportunity Employer and a Drug Free Workplace. #J-18808-Ljbffr Wireless Vision