Leasing Consultant

Leasing Consultant

The Leasing Consultant is a service-oriented sales representative who presents the features and benefits of living in an HSL apartment community and strives to make current and prospective residents feel welcome and comfortable in their community. The ideal candidate for our Leasing Consultant position must be an equal parts friendly, forward-facing customer relations and problem-solving community representative with a positive attitude, great personality, and the ability to succeed in an exciting, energetic, service-oriented, and resident-focused team environment.

If you answered YES to these questions and are fun, friendly, and focused on ensuring our residents enjoy their experience while living in one of our communities - we want to talk to you!

Role & Responsibilities

• Highlighting the community, answering questions, and guiding residents to view various apartments and amenities
• Responding to potential resident rental interest in-person and via digital platforms
• Maintaining a professional, yet friendly atmosphere in the leasing office and other areas
• Physically inspecting the community when showing apartments and reporting to maintenance any service needed
• Presenting new rental offers and existing resident lease renewals
• Addressing resident-related issues and managing resident communication
• Inspecting all units prior to move-in, at move-out, and throughout vacancy
• Maintaining awareness of local market conditions, competitors, and current trends
• Answering and addressing any community-related questions or concerns as a front-line representative of HSL and a community expert
• Preparing potential resident background checks, including reference letters, rental history, income verification and lease application
• Properly executing all terms of a lease and taking needed steps in the case of a defaulting resident
• Completing any additional duties assigned by their supervisor
• Attending meetings and assisting the team in preparation of all reports, resident communications, move-out inventory, market surveys, etc.

Skills & Qualifications

• Ability to communicate over the telephone and in-person with prospects, residents, vendors, corporate and resident staff, etc.
• People skills for developing personal connections with prospective renters, keeping current renters happy and reducing turnover
• Communication, including verbal and written skills, including:
• Ability to function effectively in a sales/marketing and customer service environment
• Ability to answer questions and address concerns in a professional manner
• Ability to read and write short correspondence and memos
• Ability to compute rates, discounts, and bonuses
• Ability to translate financial and legal real estate terminology into common language
• Ability to effectively present information to customers, clients, and other employees of the organization
• Ability to apply common sense understanding to conduct both detailed written and oral instructions
• Ability to deal with problems involving few variables in standardized situations
• Attention to detail for managing all aspects of lease terms, including conflict resolution, move-in procedures, and financial transactions
• Basic computer, internet and typing skills
• Bilingual language skills (i.e., Spanish) not required, but is a plus

Job Requirements

• 40-hour flexible work week
• High school diploma or GED equivalent
• One-year experience and/or training in sales, apartment leasing, property management, real estate, or a related field is preferred
• Reliable transportation for use in business related tasks/duties as assigned, including a Valid driver's license and current automobile insurance

* Incentives change often and not all positions or properties qualify for bonuses or additional perks; please speak with an HSL representative about current incentives and available promotions.

HSL Asset Management LLC. Is an Equal Opportunity Employer and does not discriminate based on race, color, religion, national origin, sexual orientation, gender, pregnancy, age, disability, or any other protected classification under federal or state law. Reasonable accommodations may be made for persons with disabilities. HSL Asset Management LLC. emphasize a team approach and expects every person to perform any reasonable task or request that is consistent with fulfilling company objectives and will conduct all business in accordance with HSL Asset Management's policies and procedures, Fair Housing, Americans with Disabilities Act, and all other compliance laws pertaining to apartments. E-Verify Employer. Please note: Successful hiring will be based on passing a background check and drug screening as is required by HSL policy.