Bilingual Customer Service Representative

Are you a dynamic, friendly, and motivated professional who thrives in a fast-paced environment? Do you enjoy assisting others and making a meaningful impact on customers? If so, we want you on our team!What We Offer:Unlimited Earning Potential - No cap on bonus payoutsPaid Time Off - PTO after 90 days, Paid HolidaysComprehensive Benefits - Medical, Dental, Vision, and Employee Assistance Program401(k) with Company MatchReferral BonusesEmployee Rewards & Recognition ProgramsAnd much more!Candidate Requirements:Minimum 2 years of direct sales experience (Required)Minimum 2 years of customer service experienceAbility to work in a fast-paced environment and multitask effectivelyStrong communication and problem-solving skillsResponsibilities:As a Customer Service Representative, you will play a key role in our service center. You are more than just a voice on the phone—you are an expert, a problem solver, and a brand ambassador. Your role will involve:Educating new, existing, and past customers on our servicesIdentifying customer needs and recommending the best solutionsUpselling and cross-selling multiple service options to maximize valueBuilding rapport and ensuring an exceptional customer experienceWho We Are:We are a locally operated call center affiliated with Florida’s premier home services providerspecializing in air conditioning, plumbing, and electrical services. As industry leaders, we are committed to employee growth and providing opportunities for career advancement. With a track record of serving over 100,000 customers and maintaining an A+ rating with the BBB, we take pride in delivering top-tier service and being recognized as one of SW Florida’s top-rated service companies.Apply today and take the next step in your career with a company that values your success!