Salesforce Service Desk Analyst - Tier 1/2 (Remote)
Sikich LLP
Los Angeles, CA
- Remote job
Sikich LLP is seeking an experienced Support Analyst to deliver centralized Tier 1 and Tier 2 Service Desk support for a large Salesforce SaaS rollout for a government client in the US. You’ll be the first point of contact via phone, email, and tickets, ensuring fast, high-quality resolutions and minimal disruption. The role emphasizes supporting child welfare-related programs with strong ITSM discipline, during Production Simulation, Go-Live, and stabilization phases. #J-18808-Ljbffr Sikich LLP
Vacancy posted 2 days ago
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