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Onsite Tier 2 IT Support Analyst in NYC | 365 Desk

Insight Global

Insight Global is looking for a Tier 2 Service Desk Analyst to support their NYC office. This role will involve providing onsite technical support to roughly 3000+ end users within a top law firm. Key responsibilities include resolution of technical inquiries, managing incident processes, and utilizing ticketing systems. The ideal candidate should have a technical degree, excellent customer service skills, and experience with remote support technologies. Comprehensive benefits and 10 days PTO offered from day 1. #J-18808-Ljbffr Insight Global

Vacancy posted 5 days ago
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