Remote ICAM Service Desk Lead | Team Leader, Tier 2/3
Koniag Services, Inc.
New York, NY
- Remote job
Koniag IT Systems, LLC is seeking an ICAM Service Desk Lead with a Secret clearance to oversee Tier 2/3 ICAM support for a DoD program. The role is remote and requires strong leadership, incident management, and vendor coordination to deliver service excellence. You will manage SLAs, drive continual improvement, and align with government requirements while coordinating with Okta, SailPoint, and other vendors to ensure end-to-end support delivery and knowledge-base expansion. #J-18808-Ljbffr Koniag Services, Inc.
Vacancy posted 5 days ago
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