Remote ICAM Service Desk Lead | Team Leader, Tier 2/3
Koniag Services, Inc.
- Remote job
Koniag IT Systems, LLC is seeking an ICAM Service Desk Lead with a Secret clearance to oversee Tier 2/3 ICAM support for a DoD program. The role is remote and requires strong leadership, incident management, and vendor coordination to deliver service excellence. You will manage SLAs, drive continual improvement, and align with government requirements while coordinating with Okta, SailPoint, and other vendors to ensure end-to-end support delivery and knowledge-base expansion. #J-18808-Ljbffr Koniag Services, Inc.
- ...the region's trusted leader in computer support and cloud services for small and mid-... ...Specialist (Tier 2/Tier 3) to join our quickly... ...growing manged service team. This person should... ...three days per week remotely from a home office.... ...on our help desk including: User...Remote workWork at officeHome office2 days per week3 days per week
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- Buford, GA (on-site / hybrid) Full-Time Service Desk Tired of babysitting broken tickets and... ...fighting with outdated tools? We’re hiring a Tier 2/3 technician who wants to work smarter,... ...compliance frameworks What We Offer: A team that actually knows what they’re doing...Full time
- Setechnical in Buford, GA is seeking a Tier 2/3 IT technician to own escalated tickets, build... ...real responsibility and autonomy in a team that values practical, hands-on expertise... ...grow into more advanced cloud and security tasks. #J-18808-Ljbffr SE Technical Services LLCFull time
- ...Description IT Support Specialist (Tier 2/3) Our client is seeking a... ...Specialist to join their team for an exciting six-month contract... ...Deliver exceptional customer service while collaborating with end... ...Fortune 500s, we partner with leading companies nationwide. Our AI recruiter...Hourly payContract workLocal areaImmediate startVisa sponsorshipMonday to Friday
- ...Tier 3 Support Engineer Industrial labor powers our... ...0 safety and operations leaders to uncover root causes,... ...Our Solutions Engineering team ensures customers... ...escalation point for Tier 2, Customer Success, and... ...communication skills; able to lead technical bridges with...Remote workPermanent employmentWork at officeFlexible hours
$55k - $75k
...This role will begin as a remote position and transition... ..., AZ) once our local team is established. As we continue... ...a fast-growing managed service provider (MSP)... ...an IT Support Engineer (Tier 2), you will play a critical... ...include: Provide Level 2/3 helpdesk support for Windows...Remote workWork at officeLocal area$148k - $170k
...seeking a Regional Sales Manager – Tier 2/3 Accounts to join our North America Surfactants team. In this role, you will report... ...the Western region. This role leads a team of sales professionals to... ...Assistance Program (EAP) #LI-KB1 #KB-REMOTE Stepan Company does not...Remote workTemporary workWork visaFlexible hours- Coronet LED is seeking an IT Systems Support Specialist to provide Tier 2 and Tier 3 technical support across office, manufacturing, and... ...hands‑on role focused on resolving escalated issues, restoring service quickly, and documenting solutions for repeat problems. You will...Work at office
- ...jump start your career as a Tier 1/2 IT Support Specialist and... ...be an option. Hybrid (3 days in office; 2 days remote) Why Hazen and Sawyer:... ...They should work well in teams, possess analytical and problem... ...high level customer services consistent with IT best practices...Remote workTemporary workWork at officeImmediate startFlexible hours
- ...ActioNet is seeking a Tier 2 – Mid Desk Side Support - IT Specialist... ...a Bachelor’s degree, 3+ years of experience... ...Tier 2 desk side and remote support for end-user systems... ...other Infrastructure teams for escalation and... ...Document and track service tickets, resolutions, and...Remote workFull timeWork at office
- Managed Service Provider Tier 2 IT Specialist - Windows Server / AD / Entra / O36... ...systems. As a member of our team, you are responsible for responding... ...them before they reach Tier 3. Additional Common Issues... ..., email, live, or through remote access in a timely and professional...Remote workFull timeWork at officeLocal areaWork from homeRelocationMonday to FridayNight shiftWeekend workAfternoon shift
- ...international managed IT services provider... ...visible intersection of remote support and on-site... ...escalationsfromtiers1 and 2 ~ Diagnose root... ...Exchange Online, Teams, SharePoint, andlicensing... ...for junior help desk technicians as needed... ...QUALIFICATIONS ~3+ years of technical...Remote workLive in
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...to multinational corporations, teams of every size use Tailscale... ...Customer Support Engineer (Tier 3), Customer Escalations to join... ...the Customer Escalations Team Lead. Key Responsibilities... ...for you and your family! Remote first company —most of our teams...Remote workFull timeWork at officeHome officeFlexible hours- ...Tier 2 TechnicianSince 1998, Netranom has been West Virginia's trusted... ...IT partner. From managed IT services and network security to cloud... ...Tier 2 Technician to join our team in North Central West Virginia... ...supervision. This is a fully remote position based out of the Morgantown...Remote workWork from home
- A technology company is seeking a Tier 2 Technical Support Specialist to handle complex... ...-users, and collaborating with technical teams to ensure effective IT solutions. The ideal... ...communication skills. This role offers a remote/hybrid work environment and opportunities...Remote job
- ...searching for a Full-Time Support Engineer to provide Tier 1 and Tier 2 IT support from their Service Desk, both onsite and remotely. The ideal candidate will have experience... ...skills, and work effectively in a team environment. Benefits include free medical insurance...Remote jobFull timeFlexible hours
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...apply for the IT Tech - Tier 2/Service Coordinator role at HCS... ...experienced Tier 2 or 3 IT generalist who is able... ...escalated from T1 team members. The success of... ...communication and collaboration. Lead team of T1 IT... ...and systems, including remote monitoring and management...Remote workHourly payFull timeInternshipWork at officeShift work- ...Description: As a leading provider of comprehensive... ..., and financial services, Spectrio... ...the flexibility of remote work. Internal candidates... ...Support Specialist, Tier 2 is passionate about... ...abilities. ~ Team-oriented, collaborative... ...of employment. ~3-5 Years of Service...Remote workTemporary workWork from home
- ...impact matter, we want you on our team. About the Role We’re looking for a high-performing Tier 3 Project Engineer to join our... ...-level role responsible for leading complex project... ...Structure – A mix of client-site, remote, and in-office engagement. ~...Remote workWork at officeFlexible hours
$55k - $75k
**THIS IS NOT A REMOTE POSITION** Tech-Keys is seeking an experienced Tier 2 IT Engineer to join our team. The ideal candidate will... ...strive for quality service delivery. The successful... ...a growing, industry-leading Managed Service... ...engineer for at least 3 years Excellent...- Sharp Brains in Hayward, CA is seeking a capable IT Support specialist to handle Tier 2 desk-side and remote user issues. You will resolve escalated incidents, provide hands-on support for desktops, laptops, printers, and mobile devices, and work across Windows and Mac...Remote work
- ...office in Greensboro, NC 3 days per week.... ...resolving complex incidents, leading root cause analysis (... ...point following Tier 1 and Tier 2 triage, focusing on high... ...integrated contact center services across the enterprise,... ...with various IT Teams (e.g., database, operations...Work experience placementWork at officeFlexible hours3 days per week
- Setechnical is seeking a Tier 1 tech for our Buford, GA service desk. This on-site/hybrid role offers hands... ..., and a clear path to Tier 2 as you grow with the team. You’ll troubleshoot Windows 10... ...and networking, while developing remote-support skills and documentation...Remote work
- ...or Chattanooga, TN SUMMARY The IT Support Specialist (Tier 2) provides advanced technical support and hands-on, on-site assistance... ...in after-hours and on-call rotation as needed Travel to remote sites within the assigned region (including after hours or as...Remote workWork at office
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TrueNAS is seeking a Tier 2 Software Support Engineer to join the Support Team. This position involves troubleshooting and supporting TrueNAS solutions for customers... ...focus. You will help resolve complex issues remotely and may be involved in after-hours engagements....Remote job- ...IT Technician (Tier 2) Position Type Full Time Category... ...include remote support, on-site visits... ...desktop tools and help desk ticketing systems Excellent... ...resolution within established service-level expectations... ...unresolved issues to internal teams when necessary...Remote workFull timeWork at office
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