Premium Hospitality Event Staff SMU

Premium Hospitality Event Staff Member

Rhino Sports & Entertainment Services, a division of REVELxp, is a premier event staffing company specializing in delivering exceptional guest experiences at collegiate and professional sporting events across the country. At Rhino, we believe that every guest matters, and our team plays a crucial role in creating a safe, enjoyable, and memorable atmosphere at every event.

These positions are seasonal part-time and event-based.

Position Overview

As a Premium Hospitality Event Staff Member at Southern Methodist University (SMU), you will be an essential part of the game day experience, working directly in exclusive, high-end spaces during SMU Football and Men's Basketball home games. These spaces include premium clubs, suites, and donor lounges—areas that cater to VIP guests, high-level donors, alumni, and university partners.

This role is ideal for individuals who are passionate about customer service, enjoy working in fast-paced environments, and take pride in delivering exceptional, detail-oriented guest experiences. You will represent both Rhino Sports and SMU, ensuring that each guest feels valued and supported from the moment they arrive until the end of the event.

Team members in this position play a key role in:

• Upholding a professional and welcoming atmosphere in all premium areas
• Managing guest expectations with grace and efficiency, even under pressure
• Serving as the first point of contact for guests in luxury seating and hospitality areas
• Collaborating with SMU Athletics and venue partners to maintain a smooth event operation

This is a seasonal, part-time position, with the bulk of shifts scheduled between August and March, aligning with the NCAA football and basketball seasons. This is a great opportunity for students, young professionals, or anyone looking to gain experience in sports management, hospitality, and event operations in a collegiate athletics environment.