Senior Manager, Operational Excellence, Cell Therapy

Senior Manager, Operational Excellence, Cell Therapy The Senior Manager, Operational Excellence, Cell Therapy is responsible for applying lean/six sigma techniques to improve end‑to‑end operations and supply chain processes that deliver best‑in‑class safety, quality, productivity and cost across the Cell Therapy value streams. This role requires a strong understanding of the Toyota Production System, Hoshin Kanri implementation, value stream and process mapping, and KPI monitoring. Shift Availability M–F, Standard Working Hours Responsibilities Build the Operational Excellence Structure and Governance for the Devens Facility. Develop Policy Deployment (Hoshin Kanri), Value Stream Maps, Visual Management Systems and other key lean tools. Grow the Operations Excellence maturity level in the organization. Analyze and identify process improvement opportunities and partner with key stakeholders to scope and ensure alignment with strategic priorities. Evaluate and establish processes and systems with the goal of improving product quality, throughput, capacity, reducing costs and lead times. Utilize business intelligence tools (e.g., Tableau) and advanced analytics to improve key performance metrics and achieve desired operational capability and growth. Utilize simulation software (e.g., Arena, Promodel) to create models to identify resources needed to support operations. Identify required resources including personnel, tooling, equipment, facilities, work‑in‑process and production. Create and maintain capacity models, simulation models, and proactively drive capacity solutions. Establish work measurement programs and analyze work samples to develop labor standards. Analyze workforce utilization, facility layout, and operational data such as production costs, process flow, headcount and schedules. Support project teams, prepare project schedules, coordinate execution of technical projects and develop presentations to disseminate results to stakeholders and senior management. Implement methods for improving efficiency and reducing waste of raw materials and utilities. Design and facilitate Kaizen workshops to understand current processes and design future state plans. Conduct Gemba‑style process documentation and diagnostic activities. Collect, consolidate, and analyze data and information, presenting it in a format that supports effective decision making. Work across all levels to identify business impacts and support the development of change plans. Participate in team meetings and contribute to the development of Process Excellence tools and methods. Run internal projects (e.g. project initiation, planning, scope, funding requests, approvals, execution and closeout). Direct multidisciplinary project teams to ensure delivery on time, on budget and to pre‑defined quality levels. Work closely with Engineering and Maintenance on design and implementation of new technology and facilities related to production process needs. Foster strong inter‑team relationships to achieve common project goals. Support monitoring, analyzing, and optimizing the end‑to‑end process and mitigate issues that arise during production. Provide investigation support for production related investigations, ensuring compliance with internal and regulatory requirements. Design and execute test plans and risk mitigation exercises as part of investigations (e.g., root cause analysis and CAPAs). Support inspection readiness and actively support regulatory inspections and ensure safe and compliant cGMP operations. Review and revise the content of technical documentation (investigations, changes, SOPs, batch records). Support the tracking of team metrics and manage completion of objectives and projects. Drive changes across the organization. Leadership Promote a mindset of continuous improvement, problem solving, and prevention. Create an environment of teamwork, open communication, and a sense of urgency. Support the change agent in promoting flexibility, creativity, and accountability. Support organizational strategic goals linked to the overall company strategy. Drive strong collaboration within the plant and across the network. Build trust and effective relationships with peers and stakeholders. Deliver business results through timely and quality decision making and advice. Foster a culture of compliance and strong environmental, health, and safety performance. Knowledge, Skills & Abilities Experience in implementing and sustaining a Lean/Continuous Improvement Culture. Track record delivering end‑to‑end process improvement initiatives. Experience with Hoshin Kanri or Policy Deployment systems implementation. Development of Value Stream Maps, Visual Management Systems and other lean tools. Solid understanding of Engineering, Project Management, Lean Principles, Six Sigma and financial acumen. Extensive experience in operational excellence and lean manufacturing principles. Experience with Project Management and Change Management principles. Solid understanding of cGMP and multi‑national biopharmaceutical/cell therapy regulations. Experience working with external parties and leading cross‑functional teams. Strong verbal and written communication skills and ability to influence at all levels. Strategic thinking ability and translating strategy into action. Ability to prioritize and provide clear direction to team members in a highly dynamic environment. Minimum Requirements Bachelor’s degree in Engineering, Business, Science or related discipline. Lean Six Sigma Black Belt required or Black Belt from an accredited institution preferred. Minimum 8 years of operational excellence experience in the biotech/pharmaceutical industry (cell therapy preferred). Travel Up to 10% travel required. Compensation Overview Devens – MA – US: $137,790 – $166,973. Additional incentive cash and stock opportunities may be available. Final individual compensation will be decided based on demonstrated experience. Benefits Health Coverage: medical, pharmacy, dental, and vision care. Well‑Being Support programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well‑Being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Equal Employment Opportunity BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, direct your inquiries to View email address on click.appcast.io. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. #J-18808-Ljbffr Bristol Myers Squibb