Remote Call Center Leader: Customer Experience & Ops

Blue Signal Search

Remote job

A growth-focused home services company based in California is seeking an experienced Call Center & Customer Service Manager. This leadership role involves managing a team of 15–20 customer representatives, developing performance metrics, and optimizing customer communication processes. The ideal candidate will have over 5 years of experience in call center management and a strong focus on data-driven decision-making, ensuring outstanding service delivery. This position offers a unique opportunity to drive significant improvements in customer experience. #J-18808-Ljbffr Blue Signal Search

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Vacancy posted 4 days ago

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