CS Supervisor - Transformational Leader Wanted
Eurofins Clinical Diagnostics
CS Supervisor - Transformational Leader Wanted DNA Diagnostics Center is the world leader in DNA relationship testing, processing over one million DNA samples from customers all over the world. Our broad portfolio of products includes our Paternity, Immigration, and other DNA Relationship services for consumers, government agencies, healthcare providers, and legal professionals; Peekaboo™ Early Gender DNA Test for expecting mothers; SpermCheck fertility and vasectomy test; and Pets & Vets DNA testing for breeders and pet enthusiasts. Our corporate headquarters, including our DNA testing laboratory, is based in Fairfield, OH in the greater Cincinnati Area. DDC is part of Eurofins, a global scientific company with over 950 laboratories in 60 countries and more than 65,000 employees. Job Description Are you a rising leader with a passion for process excellence, customer experience, and transformational change? DDC is seeking a Client Services Supervisor who thrives on improving operations, engaging teams, and driving meaningful impact — not just maintaining the status quo. This is not your typical call center leadership role. We’re looking for someone business‑savvy, customer‑obsessed, and process‑driven — someone who’s excited to learn a new industry, lead a tenured team, and elevate our service operations. Background in contact center operations is not required. What You’ll Do Lead and inspire a remote Client Services team across multiple channels (phone, chat, email). Drive continuous improvement in workflows, policies, and performance metrics. Champion data‑driven decision‑making and develop tools to monitor trends and KPIs. Collaborate cross‑functionally to enhance customer experience and operational efficiency. Recruit, coach, and develop team members with a focus on accountability and empowerment. Identify opportunities for innovation and challenge legacy processes with fresh thinking. Represent the voice of the customer and advocate for quality at every touchpoint. Why Join Us? Be part of a mission‑driven company making a real difference in people’s lives. Work with a passionate, experienced remote team eager for strong leadership. Lead transformation in a supportive, high‑performance culture. Enjoy opportunities for professional development and cross‑functional collaboration. Qualifications Bachelor’s degree in business, operations, or a related field preferred. 5+ years in a leadership role, preferably in a healthcare service environment. A track record of managing people and improving processes — not necessarily in a call center. Strong analytical skills and comfort with data, dashboards, and performance metrics. Excellent communication, collaboration, and change management abilities. A mindset for growth, curiosity, and accountability. Proficiency in Microsoft Office tools (Word, Excel, PowerPoint). Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Communicating with others to exchange information. Ability to travel, as needed. Additional Information Schedule: Monday – Friday, 8:00 am to 6:00 pm What we offer: Excellent full‑time benefits including comprehensive medical coverage, dental, and vision options; Life and disability insurance; 401(k) with company match; Paid vacation and holidays. Eurofins USA Clinical Diagnostics is a Disabled and Veteran Equal Employment Opportunity employer. #J-18808-Ljbffr
$200k - $300k
...Job Description Summary The AI Workforce Strategy & Transformation Leader leads the development of a forward-looking workforce strategy in the context of artificial intelligence, ensuring the organization is prepared for how work, roles, and skills will evolve. This...SuggestedContract workRemote workRelocation packageShift work$34.05 per hour
West Chester Township, Ohio is seeking a Communications Supervisor to manage operations of the Communications Center. The role involves scheduling personnel, developing policies, and training new employees. Candidates should have a high school diploma and 1-3 years of...SuggestedHourly payRotating shift- A leading safety and industrial services company is seeking experienced personnel to ensure work is completed safely and efficiently. Responsibilities include overseeing safety, quality, and job planning, and leading craft personnel. Ideal candidates should have a minimum...Suggested
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- ...insurance fintech sector. This role involves collaborating with stakeholders to create secure architectures and driving digital transformation. Ideal candidates have over 7 years of experience and a strong background in cloud computing and financial services. The...Suggested
$22 per hour
...Key Supervisor Opportunity Up to $22 per hour depending on experience and geographic location / local market demand Early Close / No late nights Great Work Life Balance Career Growth Opportunities Excellent Benefits including 401(k) with Employer Match...Hourly payCasual workLocal areaFlexible hoursShift workWeekend work- 80 Acres Farms is seeking a Maintenance Manager to lead the maintenance team at our facility in Ohio. The ideal candidate will have at least 5 years of supervisory experience in industrial maintenance and a background in electrical and mechanical systems. Key responsibilities...
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- Steel & O'Brien Manufacturing Inc. is seeking a Fabrication Supervisor to oversee day-to-day operations in their machining and passivation departments. The ideal candidate will have at least five years of experience in manufacturing, possess strong knowledge of machining...
- Schedule Monday - Thursday 6:00 AM - 4:30 PM The Fabrication Supervisor plays a pivotal role in the manufacturing fabrication departments, responsible for leading daily operations across laser cutting, forming, welding, paint, and roller fabrication departments. This...Work at office
- The Fabrication Supervisor oversees the day-to-day operations of the machining and passivation departments to ensure safety, quality, delivery, and productivity targets are met. This role is responsible for executing daily production plans, maintaining workflow balance...Work at officeFlexible hoursShift work
- ...Job Description Job Description As a Driver Supervisor , you will play a crucial role in overseeing and coordinating the delivery operations of our aftermarket collision auto part business. You will be responsible for supervising a team of delivery drivers, ensuring...Local area
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- ...Campus Department: Community Based Primary Care - Cornerstone Schedule: Full time Hours: 36 Job Details: The Team Leader, supported by and in collaboration with the Administrative Manager develops, implements and evaluates plans for comprehensive staff...Full time
- ...unified by a strong set of values that guide us in our work. At our mines and manufacturing plants, labs and offices, we responsibly transform the earth’s resources into products and opportunities that enhance lives. Our vision is to shape a sustainable, thriving world...Local areaFlexible hoursWeekend work
- ...and has experienced double digit growth for the last number of years. They are currently looking for an Off-Shift Manufacturing Supervisor. This is a growth-oriented role within a very solid organization with great culture and a very clean plant. Requirements for...Shift work
- Job Description Shift 3rd Shift Description THIS IS A 3RD SHIFT MAINTENANCE POSITION. Supervise immediate and short-term maintenance goals. Assign work orders and ensure completion of repairs. Perform lock out/tag out certifications on equipment. ...Weekly payTemporary workWork at officeImmediate startShift workNight shift
- ...highly collaborative environment." **Expanding echo-vascular/ultrasound group hiring Ultrasound Sonography Techs and a Team Leader to facilitate growth.** About The Department & Opportunity: ~ Shared department mission and core values ~...Summer holidayRelocation packageFlexible hoursShift work
- ...individual with a passion for driving operational excellence within a manufacturing environment? We are seeking a dedicated Manufacturing Supervisor to join our Fairfield team and play a pivotal role in achieving production schedules aligned with cost, quality, and lead time...Shift work
$34.05 per hour
West Chester Township Emergency Communications Department is accepting applications for the position of Communications Supervisor (Dispatch Supervisor). The Communications Supervisor will manage the day‑to‑day operations of the Communications Center during assigned work...Hourly payNight shiftRotating shiftWeekend work$15 per hour
Position Type: Substitute/ Substitute Playground Supervisor Date Posted: 8/21/2025 Location: Multiple Locations Date Available: 2025-2026 School Year Join Our Team as a Substitute Student Supervisor at Ball-Chatham School District! Ball-Chatham School District is seeking...Hourly pay$15 per hour
A local school district seeks a motivated and passionate Substitute Student Supervisor for the 2025-2026 school year. You will work with students, helping build a supportive learning environment while ensuring their success. Ideal candidates must have the ability to build...Hourly payLocal area$97k - $114k
Job Description Job Description Audit Manager Location: Hamilton, OH Employment Type: Full-Time | On-Site Salary: $97,000 – $114,000 per year About the Firm We are a dynamic, award-winning public accounting firm that is 100% employee-owned . Our team works...Full timeRemote workFlexible hours$71k - $100k
Job Description Job Description Pay: $71,000.00 - $100,000.00 per year Why This Is a Great Opportunity Become an owner from day one at a 100% employee-owned CPA firm Grow your career in a highly visible audit role with strong mentorship and advancement potential...Permanent employmentFull timeWork at office$135k - $230k
.../Prism) teams, Finance, and second line of defense teams (e.g., Legal, Compliance, Fair Lending, Credit Strategy Validation), this leader will deliver top-tier results through rigorous analytics and cross-functional partnership. Core responsibilities: Own collections...Work experience placementWork at officeWork from homeVisa sponsorshipWork visaMonday to Friday- Job Description Job Description A Carter Lumber Interior Door Manufacturing Manager is responsible for overseeing the production of interior door production. Monitors all aspects of production to optimize productivity while minimizing operating expenses. Responsible...Full timeTemporary workWork at officeRelocation package
- A global leader in energy management is seeking a Manufacturing Production Cell Lead at their Ohio facility. The successful candidate will coordinate production activities, ensuring efficient operations and adherence to quality standards. Responsibilities include supervising...
- A leading manufacturing company in West Chester, OH, is seeking a Production Supervisor for the 2nd shift. The ideal candidate will oversee daily operations, ensuring safe and efficient production of automotive components. Responsibilities include leading a team, monitoring...Afternoon shift
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