Senior Customer Success Manager: Revenue & Renewal
Planhat
Planhat, a leading SaaS provider in the United States, is seeking a high-velocity revenue leader who can own commercial outcomes from onboarding to renewal and expansion, drive retention, and maximize net revenue retention. You will translate customer needs into measurable business impact, engage with senior stakeholders on revenue strategies, and shape product and GTM priorities based on direct customer feedback. #J-18808-Ljbffr Planhat
- ...accept payments, grow their revenue, and accelerate new... ...career.About the teamStripe’s Customer Success Managers are ultimately responsible... ...project success, retention, and renewal specifically in relation to... ...with the user account team, senior executives and engaging in...Suggested
$140k - $150k
...'ll work to drive our customer happiness to a new, all... ...’ll launch Frontify successfully, adopt it widely, and... ...adoption.Oversee the renewal, upsell, and cross-sell... ...collaborating with Account Managers as needed to address... ...: Adoption Rate, Net Revenue Retention, Customer Lifetime...SeniorSummer workWork at officeLocal area$134k - $252k
...closing fiscal 2026 with $3.7 billion in revenue, its first billion-dollar quarter,... ...mark, come join us.THE ROLEAs a Senior Customer Success Manager (CSM), you will serve as a trusted advisor... ...realization that contributes to renewals and growth.WHAT YOU'LL DOOwn the...SeniorWork at officeFlexible hours$104.33k - $150k
.... The ChallengeWe are looking for a Senior Customer Success Manager to join our Customer Experience team.... ...customers from the start of their journey to renewal in a high-to-medium touch role. As a... ...CSMs are hyper-focused on delivering revenue retention and growth through...SeniorWork experience placementWork at officeLocal areaWorldwideFlexible hours3 days per week1 day per week- ...business planning and performance management platform built for agility... ...the RoleWe're looking for a Customer Success Operations Manager to own... ...(onboarding, adoption, renewals, expansion, risk management)... ...experience in Customer Success, Revenue Operations, or Business Operations...SeniorFull timeWork at office
$73.8k - $218.8k
...You Are: You are a customer-focused, relationship-... ...organized, and comfortable managing multiple priorities in... ..., and drive customer success. A collaborative team... ...partner with Sales on renewals and growth. Act as... ...in retention, revenue growth or customer adoption...SeniorLive inWork at officeLocal area$145k - $175k
...for both property managers and renters.... ...product that allows our customers to make smarter, more... ...of the Customer Success team is to ensure... ...for an experienced Senior Customer Success... ...Drive net new revenue growth and retention... ...and collaborate on renewal and expansion strategies...SeniorFull timeWork at officeRemote workWork visaFlexible hours3 days per week$100k - $120k
...role: Global Relay is seeking a Senior Customer Success Manager to join our growing team in New York... ...carrying role with direct impact on net revenue retention. You will engage C-suite... ...delivery teams, and lead sophisticated renewal negotiations - all within one of the...SeniorTemporary workWork experience placementWork at office- Wilson Language Training is seeking a Customer Success Manager for the West Coast region. The role focuses on managing key accounts, expanding revenue, and collaborating with Sales to protect and grow renewals. Travel to strategic districts will be required to build relationships...
- ...Rilla is hiring a revenue leader to own all revenue across Enterprise, Mid-Market, SMB, and Customer Success. You will drive new logos, renewals, and expansion, building and leading the full revenue engine. You will hire, coach, and develop leaders and reps, set metrics...Work at office
- ...The Role: OpenLoop is looking for a Senior Customer Success Manager (Mid-Market) to join our team remotely... ...adoption, proactively managing renewals, and identifying opportunities to expand... ...demonstrated success in renewal and revenue retention Comfortable managing...SeniorRemote work
- ...Job Mission We're looking for a Senior Customer Success Manager to join our Customer Experience team.... ...from implementation handoff through renewal and expansion, and serve as a trusted... ...measure your success through: Gross Revenue Retention (GRR) Net Revenue Retention...Senior
- ...sale, from launch through renewal and growth. Act as a... ...leadership while channeling customer insight to internal... .... What You'll Do Manage a book of complex... ...as a trusted advisor to senior client stakeholders throughout... .... Drive net revenue retention goals by reinforcing...SeniorFull time
$150.1k - $227k
...where humans with agents drive customer success together. Here, ambition... ....The Customer Success Manager, Senior Manager is a highly strategic... ...processes when high-value renewals or Go-Live dates are at risk... ...Cloud: sales effectiveness, revenue operations strategy, territory...SeniorFull timeWork at officeRemote workFlexible hours3 days per week- ...an experiencedSenior Customer Success Managerto join our growing... ...leading governance management software used... ...100 countries. As a Senior Customer Success Manager... ...customer retention, renewals, adoption, accountgrowthand... ...renewal rates Net revenue retention and account...Senior
- We’re looking for a Senior Customer Success Manager to serve as a strategic advisor to a portfolio of our... ...-market accounts, driving adoption, renewals, expansion, and customer health... ...opportunities, contributing to Gross Revenue Retention (GRR) and Net Revenue Retention...SeniorHome office
- ...quality and compliance management platform that helps... ...You will work with our customers to uncover and understand... ...to ensure mutual success. Your day-to-day is a... ...customer meetings, handling renewals, up-sells, and some... ...be doing? Maintain a revenue base by managing retaining...SeniorRemote workWork from homeWorldwideHome officeFlexible hours
$8,000 per month
...central to long-term success. As the... ...building a high-performing Customer Success function focused... ...experienced, highly engaging Senior Customer Success Manager to own key client... ..., retention, renewals, and other relevant... ...portfolio of recurring-revenue customers....SeniorFull timeLocal areaRemote work$90k - $110k
...solutions. We serve a global customer base across multiple... ...outcomes. This is a senior role at the heart of... ...As a Senior Customer Success Manager, you will lead... ...own their retention and renewal, and partner with Sales... ...to protect recurring revenue. Develop a clear strategy...SeniorContract workRemote work$110k - $120k
Senior Enterprise Customer Success Manager (New York City, NY) United States WHO WE ARE Edmentum is a dynamic educator... ...customers. Own retention and renewal outcomes across the enterprise book... ...while consistently exceeding revenue and retention goals. You have experience...SeniorWork at officeLocal areaImmediate startRemote workWork from homeFlexible hours$120k - $150k
...Senior Customer Success Manager New York City (In-Person) Job Title: Senior Customer Success Manager... ..., Quarterly Business Reviews, and renewals. You will lead complex, multi-stakeholder... ...for retention and expansion revenue across your book of business. This...SeniorFor contractorsWork at officeRemote workMonday to Thursday$92.8k - $139.2k
...intelligence that helps our customers achieve success and shape the future of... ...About the position: The Senior Customer Success Manager owns the end-to-end... ...and directly influences renewal and expansion outcomes.... ...renewal rates, expansion revenue, and the strength of documented...SeniorFlexible hours- ...directly with their customers. The Sauce team pools... ...delivery system for successful local restaurants... ...a Customer Success Manager (CSM) to help secure... ...owning adoption, health, renewals, and net revenue retention (NRR)... ...escal… Serve as a senior-level escalation point...SeniorLocal areaRemote workFlexible hours
$90k - $120k
...outpatient programs. Current Opportunity: Senior Customer Success Manager Location: US Full-time/Part-time:... ...market insight to drive retention, renewal and growth. This role suits a... ...including pricing, contract terms and revenue forecasting Skilled at interpreting...SeniorFull timeContract workPart timeWork at office- ...maintenance costs, and increase revenue and overall fuel yield. For our customers, we are the enterprise... ...the world. About the Role As a Senior Customer Success Manager (Senior CSM), you will own the... ...project success, retention, and renewal. The ideal candidate will have...SeniorFull timeRemote workFlexible hours
$1,000 per month
...Senior Customer Success Manager Spring Health is a global mental health company on a mission to eliminate... ...through post-launch engagement, renewal, and expansion. Lead change management... ...expansion opportunities. Variable revenue: Meet the assigned variable revenue goal...SeniorFull timeRemote workWorldwideSleeping nights- ...we are serious about customers, and we are serious about... ...the people who manage them. Our powerful, AI... ...Sweden Purpose The Senior Customer Success Manager is responsible... ...drivetime-to-value and renewal readiness. Partner... ...portfolio to enable revenue growth. Lead cross-functional...SeniorWork at officeRemote workWork from homeFlexible hours
$100k
...is the most powerful work management platform. Built for teams and... ...what we build next. As a Senior Customer Success Manager at Wrike, you will... ...partner deeply with Sales, Renewals, and Product counterparts to... ...Retention: Meet individual Gross Revenue Retention (GRR) and Net...SeniorFull timeContract workImmediate startRemote workWork from homeHome officeFlexible hours2 days per week3 days per week- ...construction change order management platform that brings... ...The Role We're hiring a Senior Director of Customer Success to own our entire post-sale... ...accountable for gross and net revenue retention across the... ...feature input), and Finance (renewals, forecasting)....SeniorFor contractorsRemote workDay shift
- Terial is seeking a Senior Customer Success Manager to own the post-sale journey for Mid-Market and Enterprise roofers and contractors... ...implementation, and ongoing account management, while driving renewals and expansion revenue with senior executives. You will work with cross-...SeniorFor contractors
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Customer Success Manager: Revenue & Renewal. Be the first to apply!
- customer success executive New York, NY
- customer success manager csm New York, NY
- client success manager New York, NY
- technical customer success manager New York, NY
- customer success manager New York, NY
- entry level customer success manager New York, NY
- educational customer success manager New York, NY
- enterprise customer success manager New York, NY
- sr. customer success manager New York, NY
- partner success manager New York, NY


