Customer Service Representative

Customer Service Representative Customer Service Representative San Francisco $26-$30/hr plus $5.50 overnight differential 4/10 hr shifts Mornings 6:30am - 4:30pm SAGE-SF is a premier 24-hour emergency and specialty referral center located in the beautiful Bay Area. Known for our commitment to compassionate care and innovative treatments, we proudly offer a range of specialized services, including surgery, internal medicine, cardiology, oncology, and more. Our hospital is equipped with state-of-the-art technology, including MRI, CT, fluoroscopy, and digital radiography, allowing us to provide groundbreaking treatments and exceptional patient outcomes. At SAGE-SF, we pride ourselves on fostering a supportive, inclusive environment where collaboration, respect, and kindness are at the heart of everything we do. We value every team member and their contributions, striving to create a space where people feel inspired, supported, and excited to grow their careers. Requirements You have at least one year of experience in a client services role, preferably in a veterinary or medical setting. You are a friendly, empathetic, and dependable team player who genuinely cares about helping clients and supporting your colleagues. You excel at managing multiple tasks in a high-pressure environment while maintaining a calm, compassionate demeanor. You're passionate about creating a positive client experience and building trust with pet owners. You value teamwork and contribute to a collaborative, uplifting culture where everyone is focused on achieving shared goals. Compensation Competitive hourly rate ranging $26-$30 (includes additional $5.50/hr for hours worked between 6pm and 6am) Benefits Comprehensive health, dental, and vision insurance. Mental health support, including Employee Assistance Programs (EAPs). Onsite therapy or wellness sessions for staff. (Not all locations) Bring-your-pet-to-work policy. 50% discount on ER/Specialty veterinary care Paid continuing education opportunities and conferences. With over 150 hospital and clinics in North America, career advancement has no limits