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Property Assistant

HOA Talent

About the Role

Hales Property Management is seeking an Community Assistant (Property Assistant) to support our Property Managers and gain hands-on experience in condominium property management.

This is a fast-track role designed to develop high-performing team members into Assistant Property Managers or Community Managers within ~12 months , based on performance.

Key Responsibilities
Property Management & Operations Support
  • Assist Property Managers with day-to-day building operations
  • Schedule maintenance and service requests (plumbing, repairs, etc.)
  • Coordinate with vendors and request bids
  • Meet vendors and residents onsite as needed
  • Support building inspections and project coordination
Administrative & Customer Support
  • Serve as a primary point of contact for residents, vendors, and internal teams
  • Respond to emails, calls, and service requests in a timely manner
  • Draft and distribute resident communications
  • Assist with invoice processing and approvals
  • Support small projects and internal coordination efforts
Requirements
Skills & Abilities
  • Strong organizational and multitasking skills
  • Ability to work independently and manage deadlines
  • Professional written and verbal communication skills
  • Customer-service mindset with a positive attitude
  • Ability to handle sensitive information with discretion
  • Comfort using computers and office software (Outlook, Word, Excel; QuickBooks exposure is a plus but not required)
Experience & Education
  • 1-2 years of administrative or customer service experience (real estate or property management experience is a plus, but not required)
  • Bachelor's degree in Business, Real Estate, or a related field OR equivalent work experience
Special Requirements
  • Local travel (Chicago). Must have a valid driver's license and reliable vehicle.
  • Potential physical demands may include lifting up to 35 lbs; standing, sitting, walking, and occasional climbing.
  • An employee is required to work at a personal computer and/or talk on the phone for extended periods of time.
  • Ability to work extended/flexible hours and occasionally weekends to meet deadlines.
  • Ability to respond to emergencies (both during and after business hours) in a timely manner.
Benefits
Schedule:
  • First 6 months (training period): In-office 5 days per week
  • After 6 months: Eligible for up to 4 work-from-home days per week
What we offer:
  • Industry-Leading Healthcare: Medical, Dental, Life, HSA
  • Retirement savings Plan
  • Competitive Compensation Packages (based on experience)
  • Bonus Opportunities (based on performance)
  • Work from Home & Flex Schedules
  • Generous PTO Package
  • Corporate Sponsored Wellness Program
  • Quarterly Company Outings/Events
Vacancy posted 2 days ago
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