Senior People Services Advisor

Job TitleSenior People Services AdvisorJob Description SummaryCushman & Wakefield is looking for a Senior People Services Advisor to support EMEA, managing HR operations case loads while ensuring SLA compliance and accurate employee lifecycle documentation from onboarding to offboarding. The role handles complex cases and Tier 2 escalations, ensuring adherence to internal policies and local/global regulations. It also supports team development through training, reporting, and continuous process improvement initiatives.Job DescriptionAbout the Role:Manage incoming case load and ensure compliance to relevant service level agreementsMaintain life-cycle & process documentation and governance for all employee events from hire to off-boardingFocus on complex tasks / projectsAdvise on Tier 2 escalationsSupport the training and development of HR advisors in the teamManages employee on-boarding and off-boarding processes and ensures compliance to local and global complianceCarry out HR operations activities in accordance with internal guidelines and statutory requirementsCreate/edit monthly and ad-hoc reports within the HR software and provide accurate data to management when requestedSupporting projects and process improvementsAbout You:Bachelor’s degree2-4 years of working experience in similar role in HR ServicesFluent in English, both oral and writtenKnowledge of HR processesConfident Microsoft Office usage, especially with ExcelGood time management and ability to prioritizeStrong oral and written communication skillsCustomer-oriented with demonstrated drive and resilienceExperience of working with ServiceNow and Workday or other similar HR technology is desirableWhat we can offer:Competitive compensation and benefit packageGreat learning and development opportunitiesBenefit package includes cafeteria, mental and physical health care package, community bike ticket, and loyalty-based elementsModern, award-winning office with a view of the DanubeCentral location, excellent public transportYouthful and supportive work environmentAdditional holidays to compensate for Hungarian public holidays falling on a weekendA steadily growing, 100+ year-old international companyWe foster a culture of inclusion that embraces the unique strengths, perspectives, and experiences of all our employees. We firmly believe that our diversity enhances our team's capabilities, leading to improved decision-making, innovation, and business outcomes. If you have any reservations about applying, please don't hesitate to reach out to your local recruiter for additional informationINCO: “Cushman & Wakefield” #J-18808-Ljbffr Cushman & Wakefield