Client Services Representative - East Coast

Job Description

Working with customers and assigned engineers, coordinate and schedule on site engineering evaluations to help regulatory authorities determine the compliance of a product, leading to "approval" of the installation. If you have:

• Ability to work with a sense of urgency
• Excellent customer service skills
• Excellent written and verbal communication skills
• Strong knowledge of computer tools & software (Flex, Sales Force, Notes)
• Strong organizational skills
• Ability to project manage a large workload
• Ability to multitask
• Team Player

We would like to hear from you!

Join our Energy and Industrial Automation Field Evaluation Team and make a difference!

Responsibilities

• Communicates with clients, as directed.
• Uses system software for document management, correspondence and file management.
• Coordinate and compile client deliverables
• Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles
• Perform data and submission monitoring, tracking, scheduling, analysis etc. as requested by management
• Perform administrative maintenance and portal management for a variety of UL systems and databases as needed
• Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
• Provides support to team members and assists on larger initiatives
• Adheres to project and program governance (controls)
• Helps to manage stakeholders' communication
• Performs other duties as directed

Qualifications

• Ability to work with a sense of urgency
• Excellent communication skills
• Knowledge of computer tools & software (Flex, Sales Force, Notes)
• Strong organizational skills
• Strong project management Skills
• Ability to manage a large workload
• Four years' related work experience

What we offer:

• Total Rewards : We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $40000 to $52000 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours).

About Us

A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers' product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers' products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.

About the Team

We work at the center of safety and sustainability — we're helping to tackle the worst aspects of the global climate crisis with projects in electrical infrastructure, renewable energy and electrified transportation. Whether we're helping customers make safer electric vehicle batteries or debating the impact of wind farms, we develop cutting-edge safety science. And we do it in some of the largest and best-equipped laboratories in the world. We're always looking for people to help us explore, experiment and advance ideas that change the way the world works. Join our team and help create a cleaner, safer future for all.

Job Info

• Job Identification 9706
• Job Category Engineering
• Degree Level High School Graduate
• Job Shift Day
• Locations 333 Pfingsten Road, Northbrook, IL, 60062, US