Pool Attendant/Server Assistant

Job Description

Job Description

Why The Global Ambassador   

• Competitive compensation  
• Comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more 
• Paid time off eligibility for those working 32+ hours per week 
• A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives 

Who We Are  

Hospitality refined for a global mindset.   

The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. 

Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire's Best New Hotels in the World and Condé Nast Traveler's Hot List , The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.  

What You'll Do   

• Provide attentive, friendly service to pool and restaurant guests while supporting servers, bartenders, and the overall service team. 

• Complete opening duties by setting up cabanas, tables, chairs, umbrellas, and guest seating areas to ensure a clean and welcoming environment. 

• Greet guests warmly, provide prompt water and towel service, and remain attentive to guest needs throughout their visit. 

• Clear, clean, and reset tables and guest areas efficiently, maintaining proper tableware, utensils, and service setups at all times. 

• Assist with food and beverage delivery, course transitions, table maintenance, and service support during busy periods and large parties. 

• Accurately enter and manage guest orders using the POS system and charge orders correctly to guest rooms when applicable. 

• Maintain cleanliness of the pool deck, dining areas, cabanas, tables, chairs, floors, and other high-traffic areas through regular cleaning, trash removal, and towel collection. 

• Prepare, organize, and restock service supplies, including tableware, ice bins, towels, and other guest-service items. 

• Communicate guest requests, table status, and service needs clearly with servers, bartenders, hosts, and other team members to ensure efficient service flow. 

• Respond to guest concerns promptly and professionally, resolving issues or communicating them to the appropriate team member. 

• Support team members with table clearing, guest service, seating, and general restaurant and pool operations as needed. 

• Thank guests as they depart and maintain a professional, welcoming presence throughout the guest experience. 

Qualifications  

• Previous restaurant or hospitality experience preferred

• Friendly, positive personality with a genuine desire to serve guests and work as part of a team 

• Strong communication skills, including the ability to speak, read, write, and understand the primary language(s) used in the workplace 

• Ability to stand for extended periods (up to 8 hours) and safely lift trays weighing 20–25 pounds 

• Professional, well-groomed appearance in accordance with TGA standards 

• Commitment to following safety and cleanliness procedures 

• Flexible availability, including weekends and holidays 

The Global Ambassador is an Equal Opportunity & E- Verify Employer. Proof of eligibility to work in the United States is required. 

Pay Range

$13.35—$13.35 USD