Insurance Customer Service

Job Description

Job Description

Great Opportunity Awaits!

We are a large, established insurance agency offering services in auto, home, life, business, and investments. We are currently seeking a motivated and dependable individual to join our team in a customer service and client follow-up role.

Schedule Options:

Monday to Friday, 15 PM or 12 - 5 option also

or

option of a Full day Wednesday, with an early finish at 4 PM on Fridays

If you are organized, reliable, and enjoy working with people, this is a great opportunity to grow with a well-established agency.

Hourly Base Salary + Commission

Flexible Schedule

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Licensing assistance will be provided

Appreciation lunches

Team bonus opportunities

Community involvement

Networking events

Home/work life balance

Excellent training tools and programs

Collaborative work environment

Potential to move into a full time role

Casual business attire

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle incoming claim calls from customers and follow-up.
• Complete Evidence of Insurance requests.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Generating insurance quotes.
• Develop and maintain client relationships.
• Schedule appointments for sales staff to meet prospective customers.
• Handle customer renewals.

• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Proficiency to multi-task, follow-thru and follow-up.
• Excellent Communication/interpersonal skills.
• Must have ability to multi-task.
• Great Customer Service Skills.
• Problem-Solving Capabilities.
• No insurance experience required but must be willing to learn
• Must have basic computer and typing skills