Insurance Licensed Customer Service Representative

Job Description

Job Description

Are you looking for an opportunity to put your skills to better use? Dale Roberts Farmers Ins Agency Inc in Harrisville, Utah, is looking for a positive, enthusiastic individual to join our outstanding team as a Full-Time Licensed CSR . You will be using your professional demeanor, willingness to learn, and excellent communication skills to service new and existing accounts to achieve service standards. Whether you have experience in the industry or are looking to start down a new career path, this may be the place for you. No previous industry experience? No problem! If you have proven your customer service and communication skills in another industry and are ready to learn and grow, we can teach you everything you need to know to be successful with Dale Roberts Farmers Ins Agency Inc. You will also benefit from additional training and development opportunities, making this a great opportunity to transfer and grow your skills. If you are enthusiastic, willing to learn, and ready to provide an amazing experience for each customer, this may be the role for you. Apply today!

Hourly Base Salary + Bonus Opportunities

Holidays are paid after 90 days.

Life Insurance

Vacation pay is available after nine months on the job.

Hands on Training

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Licensing assistance

Pay Raise Opportunities

Paid Sick Leave

Position will include answering the phone, helping persons as they come in and messaging via email and text to service clients. 8:45 AM-5:15 PM M-F.

• Develop insurance quotes, make sales presentations, and close sales.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Take premium payments from customers.
• Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.

• Proficiency to multi-task, follow-thru and follow-up.
• Works well with other employees and is a team player with a positive attitude.
• A Property & Casualty insurance license is required. (I will provide study materals, cover the cost of an online course and pay for acquiring license)
• Strong work ethic and leadership skills.
• Ability to tactfully handle stressful and difficult situations.
• Bilingual, fluent in both English and Spanish is required.
• No insurance experience required but must be willing to learn
• Ability to identify and solve problems, think critically, and make decisions quickly.