Seasonal Sales Associate

Seasonal Sales Associate

Cleveland, OH

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! As a Tecovas Seasonal Sales Associate, you will support the store leadership team through the cultivation of a store environment catering to an unmatched customer experience. You will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restocking, and overall shopkeeping. Seasonal Sales Associates are responsible for outstanding customer service and demonstrating superior knowledge to customers during periods of high volume.

In order to provide our customers with the best holiday shopping experience, you will be required to be flexible with scheduling and available to work during the following:

• Extended holiday hours that may include early morning shifts, weekends, and evenings.
• Key holiday events; including the week of Thanksgiving (including the Friday after Thanksgiving), the week of Christmas (including the day after Christmas), and the week between Christmas and New Years (including New Years Day).

This is a temporary role with an expected start date in late-September 2026 and can last through early-January 2027. Opportunities to become a permanent Sales Associate may become available after the season, pending individual performance and business needs.

Responsibilities will include:

• Supports a sales-driven environment of genuine customer experience and demonstrate extraordinary service standards
• Supports store team with receiving shipment and preparing product for floor placement
• Plans for, tracks and communicates all in transit shipment information to the leadership team
• Performs customizations for customers with hands-on training
• Maintains an efficient and well-organized stockroom ensuring accessibility to employees
• Assists in and/or leads the restock process to continually maintain store stock levels
• Demonstrates loss prevention awareness through assisting in cycle counts and transfers
• Participates in ongoing staff education and through the sharing of product knowledge
• Assists in the maintenance of the building facilities

Qualifications:

• Exceptional selling skills, customer service, and clientele
• Strong organizational skills and attention to detail
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements:

• High School Diploma
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.
• Ability to deliver excellent customer service
• Able to lift up to 30lbs regularly
• Must have reliable transportation
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Part-Time Benefits:

• Competitive hourly compensation
• Holiday bonus eligibility
• Free boots and generous employee discount!

The hourly rate for this position is $15.00 - $15.50. The actual compensation will be based on factors such as the candidate's skills, qualifications, and experience.

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through Tecovas Stores from coast to coast, and select wholesale partners. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try!

We are an Equal Opportunity Employer and we encourage all qualified individuals to apply! Please note: Offers of employment may be conditional pending the completion of standard onboarding procedures.