Account Executive, Enterprise Retail

Account Executive, Enterprise Retail

San Francisco

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.

Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.

What You'll Do

As an Account Executive on our Enterprise Retail team, you will manage the full sales cycle from prospecting to close. Your portfolio will include both prospective and strategic existing customers within Braze's large Enterprise segment.

This role is designed for a SaaS Sales professional with a proven track record in generating new business through strong prospecting and business development skills. Ideal candidates will have 8+ years of experience selling complex SaaS solutions to enterprise clients, with typical deal sizes ranging exceeding $1M+ per year. Additionally, candidates should possess at least 10 years of overall industry experience, ideally with a focus on Retail & Consumer Goods verticals.

We are particularly interested in individuals who have worked with enterprise organizations and understand how to navigate complex, cross-functional stakeholder and decision-making committees. Experience selling solutions that engage stakeholders across both IT and business departments is highly valued. Familiarity with analytics, CRM, marketing automation, customer data management, digital media, or content marketing solutions would be an excellent fit. Prior experience should also include routine collaboration with marketing, partnerships, and business development teams to help accelerate lead generation efforts.

What You'll Do

• Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities and procurement processes
• Identify and pursue net-new enterprise accounts through targeted prospecting and outbound efforts
• Develop and manage relationships with high-profile accounts while actively seeking new opportunities
• Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
• Collaborate with internal and external teams to ensure a seamless client experience
• Drive account expansion within assigned accounts using market insights
• Educate clients on industry trends, positioning Braze as a trusted partner & ecosystem leader
• Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting

Who You Are

• 8-10 years in strategic SaaS sales, focusing on large enterprise clients, ideally with a focus on Retail & Consumer Goods verticals
• Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
• Proven ability to source and prospect new accounts through effective outbound strategies
• Outstanding verbal, written, and presentation skills for articulating technical concepts & positive business outcomes
• Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs, as well as leveraging AI for productivity gains
• Strong networking skills, able to navigate large organizations and identify key decision-makers
• Up-to-date understanding of the digital and application landscape, as well as consumer trends
• Willingness to travel as needed

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $150,000 and $181,000/year, with an expected On Target Earnings (OTE) between $300,000 and $362,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Hybrid

What We Offer

Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.

From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:

• Competitive compensation that may include equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
• A curated in-office employee experience, designed to foster community, team connections, and innovation
• Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

About Braze Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.

The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 "Best of Marketing and Digital Advertising Software Product" in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America's Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology by Great Place To Work. Braze is also proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore.

The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, So Paulo, Singapore, Seoul, Sydney and Tokyo.

At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.

Our AI-Powered Braze Recruitment Process At Braze, we're committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most the person behind each application we use AI-assisted tools at certain stages of our recruitment process.

This includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.