Director of HR Solutions

Job Description

Job Description

Salary:

Cascade Employers Association is the partner Oregon and Washington employers turn to when HR gets complicated and when they want to build workplaces where people actually want to show up and thrive. We're not a law firm and we're not a staffing agency. We're a team of HR and employment law experts who genuinely love this work, and we've been doing it longer than most people have been alive.

We support over 600 member organizations across industries and sizes, from family-owned businesses to large regional employers, which means no two days look the same. We're practical, collaborative, and a little bit relentless about prioritizing our members. If that sounds like your kind of place, keep reading.

The Role

We're looking for a Director of HR Solutions who can lead our team, serve our members, and help shape where our services go next. This role is part consultant, part strategist, part team leader and fully focused for delivering excellent work.

You'll split your time between direct client service (think HR audits, workplace investigations, training and day-to-day HR advice) and leading the HR Solutions team that handles all of it. You'll also have a seat at the table on service development and innovation, which is to say, this isn't just an execution role. We want someone who will help us grow.

This position is primarily remote, however, candidates must reside in the Portland, Salem or Eugene areas. Travel to our Salem office is required a few times per month.

What You'll Do

Leadership & Strategy (35%)

• Directly supervise the HR Solutions team; managing workloads, coaching performance, and building a culture people want to be part of.
• Own the effectiveness and competitiveness of our HR Solutions service lines: handbooks, HR Helpline, HR Flex/Fractional services, investigations, HR audits, and compliance training.
• Identify opportunities to develop, expand, or reposition services based on market trends, member needs, and what's happening in HR and employment law.
• Partner with senior leadership on annual budgeting, pricing, and revenue decisions.
• Collaborate with the marketing team to promote HR Solutions services and grow engagement.

Direct Client Service (45%)

• Serve as a senior consultant on HR and employment compliance including leaves, ADA/accommodation, wage and hour, employee relations, harassment, discrimination, and more.
• Lead project-scoped engagements from scoping through delivery: handbook development, workplace investigations, HR audits, policy review, and custom projects.
• Develop and facilitate training workshops and webinars on HR and employment law topics.
• Bring a consultative, solutions-oriented perspective that connects compliance to the bigger picture of people strategy.

Member Benefits (20%)

• Oversee the development of member resources such as compliance alerts, blogs, FAQs, sample policies, guides, and templates to keep them current and genuinely useful.
• Build and sustain strong relationships with member organizations as a senior point of contact.
• Stay ahead of emerging HR and employment law trends to drive new or enhanced member benefit offerings.

What We're Looking For

• A degree in human resources or a related field, plus at least eight years of progressively responsible experience in HR, people strategy, or consulting.
• Must have strong facilitation and training skills, with a particular emphasis on employment law topics
• This role requires recent, hands-on HR experience. Candidates who have built and led HR teams, or served as a one-person HR department, are strongly encouraged to apply.
• Must have proven experience leading professional staff and managing complex, multi-client workloads.
• Strong communication skills. You can translate dense employment law into plain language without losing the nuance.
• A consultative mindset and excellent instincts for service.
• Business acumen, including experience with budgeting and revenue management.
• Proficiency in Microsoft Office; Must be comfortable with technology as a way to work smarter.

Why Cascade

• Collaboration: Service is a team sport here. You'll have real colleagues to lean on. People who share knowledge generously, celebrate wins together, and show up for each other when things get hard.

• Reputation: Our organization sets standards rather than follows them, which means exposure to best practices, innovative thinking, and high-impact work. Our reputation opens doors for networking and recognition within the industry.

• Benefits: Taking care of you is important to us. The salary range for this role starts at $120k annually, with higher compensation offered based on supervisory experience, qualifications, and areas of expertise. Our benefit program includes health, vision, dental insurance, STD, LTD, EAP, FSA and a 401(k) plan with a 3% contribution. We also have generous paid time off (starting at 18 days per year) along with 12 paid holidays. In addition, we have a volunteer time off (VTO) program, bonus days off, commitment to professional development and opportunities to attend free HR classes.

Cascade is an Equal Opportunity Employer. It is the policy of the Association that employment decisions will be made without regard to race, color, religion, sex, gender, age, national origin, marital status, veteran status, disability, sexual orientation, gender identity or other characteristics protected under local, state or federal law.