Technical Customer Support Representative (Wise, Virginia, US)

Technical Customer Support Representative (Wise, Virginia, US) Location Requirements: Must live within the commuting range and be able to work 50 MILES OF10431 PINNACLE DR, WISE, VA 24293. Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. What We're Looking For: Ability to multitask in and navigate between screens efficiently while assisting customers Comfortable in a fast-paced environment Must be 18+ years of age High school diploma (or GED equivalent) Must pass a criminal background Key Skills & Responsibilities: Handle inbound customer service calls Drive customer satisfaction through voice, chat and email communication Navigate multiple systems and tools Recommend product solutions for unique customer needs Benefits Pay: $17/hour base rate + growth opportunities up to $19/hour 100% paid training Dedicated time for skill development Benefits including medical, dental, life, and vision insurance Employee Assistance Program (EAP) 401k retirement plan with company match Employee discounts Referral bonuses Internal Mobility (84% of our managers are promoted within) EEO Statement Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. #J-18808-Ljbffr Recruit4Mum